Revenue Operations Specialist

Summary

Join Kuno Creative, an employee-owned agency, as a Revenue Operations Specialist. You will optimize revenue-generating processes across marketing, sales, and customer success teams, leveraging HubSpot and data analytics. Key responsibilities include process optimization, data analysis, HubSpot expertise, training and support, and technical services. This role requires a Bachelor's degree, 3+ years of experience in relevant operations, and strong analytical and HubSpot skills. Kuno Creative offers comprehensive benefits, including unlimited PTO, paid holidays, parental leave, 401k matching, profit sharing, and comprehensive healthcare.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• Minimum of 3 years’ experience in revenue, sales, or marketing operations roles
• Expertise in HubSpot CRM and associated tools (Sales Hub, Marketing Hub, Service Hub)
• Strong analytical skills to interpret data and create actionable strategies
• Proficiency in workflow automation, lead management, and process optimization
• Extensive knowledge of analytics tools and data visualization platforms such as Power BI, Looker, and/or similar to support data-driven decision-making

Responsibilities

• Collaborate across teams to identify inefficiencies in the revenue cycle and recommend improvements
• Design and implement workflows in HubSpot to automate processes and enhance team productivity
• Establish and maintain best practices for lead tracking, scoring, nurturing, and handoff between marketing, sales and customer success teams
• Analyze key revenue metrics to provide actionable insights and recommendations for improving conversion rates and revenue strategies
• Create and maintain dashboards and reports to track sales performance and provide real-time insights for stakeholders
• Leverage data visualization tools to present findings and drive data-driven decision-making
• Serve as the subject matter expert on HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub functionalities
• Develop and execute lead nurturing campaigns, automated email sequences, and other engagement strategies
• Stay updated on HubSpot features and industry trends, ensuring the organization stays ahead of the curve
• Conduct training sessions for internal teams and clients on HubSpot capabilities, updates, and best practices
• Act as the go-to resource for resolving HubSpot-related queries and ensuring seamless system integrations
• Oversee and execute client onboarding and migration projects
• Collaborate with IT and developers to integrate HubSpot with other tools like CRMs, analytics platforms, and marketing automation tools

Preferred Qualifications

• Experience with similar tools (Salesforce, Marketo, Pardot)
• Familiarity with SQL for data querying and analysis

Benefits

• Comprehensive healthcare: medical, dental, vision, and life insurance
• Paid Time Off: Unlimited PTO plus ten paid holidays
• Parental leave: Six weeks for birth mothers; four weeks for other parents (birth, adoption, or foster care)
• 401(k): with company match, fully vested
• Profit-sharing: Be part of an employee-owned company with annual profit distribution