Remote RevOps Consultant

Summary

Join us to Improve Health Equity for 5 Million People! CareMessage is seeking a Revenue Operations Consultant to play a key role in the overall success of our organization by enabling our Sales teams to optimize the prospect-to-promoter journey for the health centers we work with.

Requirements

• Minimum 4+ years of experience in Revenue Operations or a similar operational role where you led the design and build of workflows in Salesforce and Hubspot to support Marketing, Sales, and CS processes
• A strong understanding of the Marketing, Sales, and CS processes that support the revenue function and familiarity with implementing playbooks to guide these processes
• Passion for designing novel, scalable solutions and seeing projects through from start to finish
• Extensive experience in the configuration and maintenance of Salesforce, including using declarative tools (e.g. Workflow Rules, Flows)

Responsibilities

• Lead Generation Playbook Development
• Collaborate with the RevOps team and cross-departmentally to develop a Lead Generation & Qualification playbook
• Support definition of the Lead Identification process, and own documentation of the Lead Identification, Qualification, Scoring, and Grading processes based on the defined frameworks
• Own development and execution of a Lead Data enrichment plan
• Collaborate with the RevOps team and cross-departmentally to develop our first Sales playbook and align it with our first Customer Success playbook
• Own development of Sales Decks to support Discovery and Demo along with Buyer-Persona-targeted Sales assets
• Support adoption of the established Sales Qualification and Sales Handover processes, alongside definition & development of the Hubspot and Salesforce workflows that underpin these processes
• Own the scoping and implementation of appropriate build and configuration changes in Hubspot and Salesforce to enable the relevant pre-sales and sales processes
• Own day-to-day maintenance of and improvements to Hubspot and Salesforce, including ongoing management of our data structure and related layouts, management of new and existing workflows, and oversight of user roles and data permissions

Benefits

• $6,000 - $6,000 a month
• Flexible work hours; fully remote team
• Paid parental leave for biological and adopted children
• Half-day Fridays, every Friday
• 18 paid company holidays, including a one week mid-year and one week end-of-year break
• 9 wellness days to be used for self-care- or anything that comes up in life
• 15 days of PTO
• 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter
• Generous medical, dental, and vision insurance for employees and their families
• Health Savings Accounts and Flexible Spending Accounts
• 401k retirement plan
• Short & long-term disability insurance
• $100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources
• PerkSpot: Instant access to discounts on products & services from hundreds of vendors
• Annual budget for professional and personal development (webinars, online courses, books, and more)