Formic is hiring a
Robotics Field Service Engineer in United States

Summary

The job is for a Field Service Engineer at Formic, a fast-growing startup revolutionizing American manufacturing through robotics automation. The role involves maintaining and repairing robotic manufacturing cells, developing maintenance procedures, and interacting with customers. Requires 4+ years of field service experience with robotics automation.

Requirements

4+ years field service experience with robotics automation

Responsibilities

• Work on the forefront of robotics automation using Formic’s suite of monitoring and diagnostic capabilities to guide preventive, corrective, and predictive maintenance activities across Formic’s growing fleet of deployed robotic cells
• Demonstrate passion about robotics-centric automation, be energized by the variety of manufacturing settings they will encounter and will use their demonstrated troubleshooting and maintenance skills to meet and exceed customer expectations
• Coordinate and execute inspection, maintenance, and repair tasks on robotic-centric manufacturing cells in the field
• Systematically diagnose technical issues, apply standard resolution tactics, and repair equipment with consistency
• Assist in the development and refinement of maintenance procedures and tools
• Deliver positive interaction with customers when performing warranty and service repairs and preventive maintenance tasks
• Coordinate onsite schedule (self, vendor, and when applicable, other technicians) in alignment with customer expectations
• Document all work performed in a timely manner
• Ensure compliance with safety regulations and policies
• Ensure clean and safe work environment
• Mentor Field Service Technicians

Preferred Qualifications

Availability to work alternative schedules to support production outages, including some weekends and nights and on-call hours

Benefits

• Salaries benchmarked against similar stage growth companies
• Insurance (medical, dental, vision, life, STD, LTD)
• Equity in Formic itself
• FSA & DCFSA
• Paid parental leave
• Company-sponsored 401k
• Home Office Stipend to support your best work
• Monthly Phone & Internet Reimbursement
• Flexible time off policy and 10+ company holidays
• Bi-annual all-company retreats