Sales Account Manager

Summary

Join Finalis, a rapidly growing company building the world's largest investment banking platform, as an Account Manager on our Growth Team. You will be responsible for overseeing renewal and expansion sales opportunities across our customer base, ensuring ARR is retained or expanded. This role requires strong communication, organizational, and sales skills, along with experience in driving renewals and identifying expansion opportunities. Finalis offers a 100% remote work environment, competitive salary, generous paid time off, and professional growth benefits. We are a fast-paced startup with a diverse and inclusive culture, offering opportunities for rapid skill development and career advancement.

Requirements

• Have exceptional written and spoken English
• Have a minimum of 3 years of sales experience
• Be experienced in driving renewals with predictability and delivering to targeted gross retention rates
• Be experienced in identifying when expansion opportunities exist and presenting the investment plan to your customer
• Have excellent communication and organizational skills
• Be able to handle confidential information
• Have the ability to work swiftly with a high sense of urgency and be comfortable with shifting priorities and deadlines
• Be a self-starter, quick learner and highly organized with attention to detail
• Have the ability to follow up; know what's going on at all times and respond quickly
• Be flexible, patient, persistent and have a team spirit attitude

Responsibilities

• Oversee the renewal and expansion proposals across all Finalis customers to ensure ARR is retained or expanded
• Understand and align customer’s business needs and goals to generate renewal quotes
• Ensure that renewals are closed on a timely basis
• Identify customer risk in partnership with our Customer Success team and lead the mitigation to prevent customer churn
• Maximize customer retention rates through effective sales techniques over the phone, video and email while also minimizing customer churn and contraction
• Collaborate with Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics

Preferred Qualifications

Have experience in FinTech or Investment Banking

Benefits

• 100% Remote work (Work from wherever you want!)
• Competitive USD salary
• High-Speed Internet expenses allowance
• Generous Paid time-off (Vacation Time!)
• Additional 17 Flex Days (to use in national holidays or personal matters)
• Professional Growth Benefits in our E-Learning Platform (Coursera) (take your skills to the next level!)
• People Team Partner (to target your roadblocks and customize an action plan for your career path)
• Buddy Program
• Virtual After-Office Activities
• Diverse Culture & Inclusive environment
• Benefits Package
• Paid Family Leave