Remote Sales Development Representative

Summary

The job is for a Sales Development Representative at Magnet Forensics, a global leader in digital investigative software. The role involves qualifying sales leads, prospecting, scheduling discovery meetings, and managing contacts via CRM platform (Salesforce).

Requirements

• You have 2+ years' experience in sales or customer service roles, and can work under pressure
• You have a University degree or College diploma in Business, Marketing or equivalent, and leverage it to be a critical thinker that enjoys solving complex challenges
• You have strong analytical, relational and negotiation skills, as well as excellent verbal and written communication skills in English. French or German language skills are an asset
• You are goal-oriented and full of drive, with an innate desire to succeed
• You are passionate about developing new skills and building a network of peers & mentors

Responsibilities

• Qualify all sales leads generated by marketing, based on defined lead qualification criteria
• Leverage prospecting strategies, including phone, email, and social networking to connect with prospective customers, identify their needs and challenges, and qualify their interest
• Work closely with our sales team (Account Executives) to schedule discovery meetings with sales ready leads/prospects
• Leverage a variety of marketing and sales tools that will be available for your use, to maximize your efficiency and effectiveness, including Prospecting tools (ex. SalesLoft, ZoomInfo, LinkedIn Navigator) and Marketing Automation tools (ex. Pardot)
• Manage new contacts via our CRM platform (Salesforce) to ensure accuracy for long term pipeline development
• Provide friendly and knowledgeable service to prospects on a consistent basis and build strong relationships
• Work as part of a cross-functional team and build strong relationships across the organization

Benefits

The primary focus of this role is Inbound Lead Response (75%) with additional attention on Outbound Prospecting (25%)