Sales Development Representative

Summary

Join Smartsheet as a Sales Development Representative and provide pre-sales support, engaging and qualifying prospective customers. You will be a key initial contact, setting the stage for the sales process. Responsibilities include engaging leads, partnering with sales teams, scheduling appointments, and acting as a Smartsheet product expert. The role requires one year of sales development experience and familiarity with various sales tools. A degree in a relevant field is preferred. Smartsheet offers excellent benefits, including fully paid health and life insurance, paid time off, parental leave, and professional development opportunities.

Requirements

• 1 year of sales development experience
• Knowledge of LinkedIn, ZoomInfo, Salesforce, Docusign, Outreach, Tableau
• Passion for working with new technologies and technical concepts
• Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Contribute to the team effort and play an essential part in the smooth running of teams
• Drive, Grit, Team-oriented: desire to compete and win

Responsibilities

• Engage and qualify inbound leads and inquiries
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account knowledge
• Partner and work with the Commercial Sales teams - including New Business, Client Development, Customer Success and Professional Services
• Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools (Tableau, DiscoverOrg, LinkedIn)
• Schedule appointments and demos for new logo acquisitions and expansion into existing customer base
• Hold thoughtful and engaging conversations over the phone and email
• Be the subject matter expert on Smartsheet products and services
• Other duties as assigned

Preferred Qualifications

Degree in Publicity, Marketing, Sales or Business Administration preferred or relevant work experience in sales

Benefits

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)