Sales Development Representative

Summary

Join Wrike's Sales Development team as the first point of contact for potential customers. You will build relationships, identify customer needs, and qualify sales opportunities. This role involves inbound lead follow-up, market research, personalized outreach, and collaborating with Account Executives. Success requires eagerness to learn, fluency in English, and adherence to EST working hours. Wrike offers a supportive team environment with opportunities for professional growth and advancement.

Requirements

• Eagerness to learn and excel in Sales
• Full fluency in English
• Be open to supporting Eastern Standard Time (EST) working hours. The typical working hours for this role will be from 8 AM to 5 PM EST. Flexibility may be required to accommodate business needs and team collaboration

Responsibilities

• Support marketing efforts by following up on inbound leads and inquiries
• Understand our buyer personas and the needs/“pains” of your market
• Conduct research on the prospect and their organization and leverage thoughtful personalization in your outreach across email, phone, and LinkedIn
• Persuade prospects to have a call or take a meeting with a Wrike Account Executive
• Qualify prospects to help improve conversion rates from Discovery Call to Opportunity
• Route qualified opportunities to the appropriate Account Executives for further development and closure
• Use tools such as LinkedIn Sales Navigator, Groove, and Salesforce
• Work closely with other SDRs, Senior Sales Executives, and Marketing to improve and perfect our messaging

Preferred Qualifications

• Bachelor’s Degree from an accredited university
• 1+ years’ experience in Sales Development or a similar role in a B2B business
• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Ability to multitask, prioritize, and manage time effectively
• Demonstrated success in reaching monthly and quarterly targets
• Experience with CRM and opportunity management systems, preferably Salesforce
• Strong work ethic and a ‘Can Do’ attitude

Benefits

• Medical, Dental, and Employer-Paid Vision Insurance
• Life Insurance, Employer- Paid ST and LT Disability
• 401K with employer match, FSA/HSA Benefits, and Legal Plan
• Employee Assistance Program (EAP)
• 11 Paid Holidays, 1 Floating Holiday, 20 Days of PTO
• 16 Hours of Volunteer Paid Time Off
• Parental Leave: 18 weeks for birth mothers, 4 weeks for non-birth parents
• Get connected with one of our many WERC groups! (Wrike Employee Resource Community)
• Hybrid work mode