Sales Development Representative I

Summary

Join Smartsheet as a Sales Development Representative and provide pre-sales support, engaging and qualifying prospective customers. You will be a key initial contact, setting the stage for the sales process. This remote role offers a great entry point into sales or a transition into the SaaS industry. Responsibilities include engaging leads, expanding user awareness, partnering with sales teams, scheduling appointments, and mastering Smartsheet products. Success requires understanding customer needs, managing multiple requests, and possessing excellent communication skills. Smartsheet provides a competitive salary, benefits, and professional development opportunities.

Requirements

• Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Contribute to the team effort and play an essential part in the smooth running of teams
• Excellent verbal and written communication skills
• Passion for working with new technologies and new technical concepts
• Ability to deal well with adversity; remaining driven and resilient
• Degree or relevant work experience

Responsibilities

• Engage and qualify inbound leads and inquiries
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account knowledge
• Partner and work with the Commercial Sales teams - including New Business, Client Development, Customer Success and Professional Services
• Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools
• Schedule appointments and demos for new logo acquisitions and expansion into existing customer base
• Hold thoughtful and engaging conversations over the phone and email
• Be the subject matter expert on Smartsheet products and services
• Other duties as assigned

Benefits

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
• Equity- Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• 15 days PTO, plus Incidental Sick Leave
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year