Sales Enablement Specialist

Summary

Join Zuora as a Sales Onboarding & Enablement Specialist and play a central role in redesigning global onboarding programs for sales teams across multiple product lines. You will own and scale these programs, ensuring sales teams ramp up quickly and effectively. Responsibilities include leading new hire onboarding, designing post-ramp enablement journeys, launching quarterly certifications, and modernizing training content using platforms like Highspot, Zoom Revenue Accelerator, and Descript. This role blends strategy, content creation, facilitation, and operations, offering growth opportunities. The mission is to ensure every new Account Executive Sales hire ramps with confidence, mastery, and speed, directly impacting time-to-productivity and team performance. This remote-first position offers flexibility and autonomy.

Requirements

• 2+ years of experience in sales enablement, revenue operations, or a customer-facing role in a B2B SaaS environment
• Confident presenting and facilitating in both live sessions and recorded formats
• Strong project management and organizational skills with a track record of executing programs from start to finish
• Comfortable working cross-functionally and managing multiple stakeholders across Sales, Marketing, and Operations
• Excellent written communication skills, with the ability to distill complex ideas into clear, digestible content
• Experience supporting onboarding programs, internal training, or team enablement initiatives
• Self-starter who thrives in a fast-paced environment and adapts quickly to change
• Motivated by helping others succeed and improving team performance through training and structure

Responsibilities

• Own & Scale Global Sales Onboarding
• Run quarterly onboarding bootcamps for sales teams
• Create onboarding playbooks, welcome kits, and guided learning paths
• Track onboarding KPIs like time-to-first-meeting and time-to-first-deal
• Design Year-Long Post-Ramp Enablement
• Launch milestone-based learning (30/60/90-day + Month 6 and 12 check-ins)
• Collaborate with Sales Managers to facilitate role-plays and milestone assessments
• Deliver targeted refreshers aligned to product updates and sales plays
• Launch & Maintain Certifications in Highspot
• Build quarterly certifications for core Zuora products and sales plays
• Develop pitch rubrics, assessments, and video submission criteria
• Track participation and report performance to sales leadership
• Modernize Training Content
• Re-record outdated videos using Zoom and Descript
• Develop engaging microlearning and searchable libraries
• Standardize content formats for better usability and scalability
• Enablement Infrastructure
• Manage Highspot onboarding paths and certification hubs
• Automate reminders and manager follow-ups
• Partner cross-functionally with PMM, RevOps, and Sales leaders

Preferred Qualifications

• Hands-on experience with enablement or learning platforms like Highspot, Lessonly, or WorkRamp
• Familiarity with tools like Zoom, Highspot, Descript, or Google Workspace
• Experience building certifications, learning paths, or structured onboarding programs
• Exposure to sales methodologies, playbooks, or structured training processes
• Knowledge of the quote-to-cash lifecycle, subscription billing, or SaaS financial workflows
• Basic understanding of adult learning principles or instructional design best practices
• Experience gathering or analyzing training-related metrics (e.g., ramp time, certification completion)
• Passion for continuous improvement and identifying small ways to make big programs better

Benefits

• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs