Remote Sales Engineer

Summary

The job is for a Sales Engineer at Rittal, LLC. The role involves providing technical support to sales teams and customers, identifying and targeting engineering firms, developing long-term relationships with key engineering firms, and securing Approved Vendor List (AVL) status among others.

Requirements

• 4-year Degree in Engineering, Mechanical or Industrial studies or equivalent experience required
• Strong Engineering background is required – (Electrical or Mechanical)
• Possess an aptitude for sales, including the skills and ability to sell
• Ability to create drawings and product cuts, proficient with AutoCAD
• Prior experience as an Applications Engineer, Software engineer, or as a Hardware Design Engineer
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint

Responsibilities

• Provide technical support to sales team and customers from pre-sale through installation and implementation
• Maintain extensive knowledge of complex aspects of products and systems and may present/demonstrate remotely and/or at client site
• Analyze customer requirements and illustrate how company solutions can provide value and support their organization
• Configure technical solutions for customers and ensure successful customer integration
• Answer client questions on product functionality and usage and solve sales support problems
• Provide technical consultation and knowledge transfer with sales staff/trainers/product support
• Identify and target engineering firms, which design, specify or purchase products, which can be supplied by Rittal
• Provide technical support to prospective engineering firms including but not limited to application assistance, engineering, documentation, test results and written specifications
• Identify new projects and opportunities with prospective engineering firms
• Possess the ability to develop long-term relationships at key engineering firms and large specifying influencers in respective area
• Support engineering firms with application help and support including supply drawings and cut sheets, technical and test data and other technical documentation requiring organizational approval or specified
• Deliver presentations to engineering groups
• Secure Approved Vendor List (AVL) status for the organization with prospective engineering firms
• Obtain global, local or project specifications for the organization
• Identify targeted OEMS, panel shops, contractors or integrators associated with the project. Provide communication to the entire sales organization, as well as essential internal customers
• Establish Rittal as the default provider for cabinets, climate control and IT products at the engineering firm
• Develop a process to maintain open projects
• Maintain an active, accurate database of all contacts at targeted engineering firms
• Communication market trends/requirements to product management

Preferred Qualifications

• Previous experience working at an Engineering firm is preferred
• Experience utilizing Customer Relationship Management tools is preferred

Benefits

• Be a part of a team that increases the optimization and efficiency of our Global Company
• Create a safe work environment that our customers can trust us to deliver quality products
• Enjoy all the benefits of an international company quickly growing in the US