Sales Operations Analyst

Summary

Join Experian as a Sales Operations Analyst and leverage your analytical skills to enhance sales team effectiveness. You will analyze sales data, create reports, and collaborate with sales leadership to identify improvement opportunities and implement revenue-increasing strategies. This remote role requires proficiency in data analysis tools and CRM systems. Responsibilities include data analysis, reporting, process optimization, data accuracy maintenance, CRM management, collaboration with other teams, and providing training and support to the sales team. The position offers a competitive compensation package, including benefits such as health insurance, retirement plan, paid time off, and wellness programs.

Requirements

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field
• Minimum of 3 years of experience in sales operations, business analysis, or a related role
• Proficiency in data analysis tools and software, such as Microsoft Excel (can perform complex functions), SQL, or data visualization tools (e.g., Tableau, Power BI)
• Experience with CRM systems (Salesforce, or a similar tool)
• Work collaboratively in a team environment and experience balancing multiple projects

Responsibilities

• Collect, analyze, and interpret sales data to identify trends, patterns, and anomalies. Provide insights to support strategic decision-making
• Maintain regular sales reports and dashboards to monitor goals, sales metrics, and team performance
• Evaluate current sales processes and workflows. Recommend and implement improvements to enhance efficiency
• Support Sales organization in maintaining accuracy from deal closure to final billing
• Assist in the administration of the Customer Relationship Management (CRM) system
• Work with marketing, finance, and product teams to ensure understanding and support for sales plans
• Provide training and support to the sales team on tools, and best practices to enhance performance

Benefits

• Great compensation package and bonus plan
• 401K with a 4% company match with immediate vesting
• Comprehensive health, dental, and vision plans
• 5 sick days each calendar year
• 12 paid company holidays and 2 paid volunteer days
• Wellness plans, online discounts, employee discounts, pet insurance, employee stock purchase programs, and more