Sales Operations Analyst

Summary

Join Spring Health, a leading mental healthcare provider, as a Sales Ops Analyst. Reporting to the Senior Manager of Sales Operations, you will be responsible for opportunity/pipeline hygiene, data analysis, reporting, Salesforce support, and sales process improvements. You will create and deliver reports and dashboards, identify areas for improvement, and serve as a Salesforce subject matter expert. This role requires a Bachelor's degree (preferred), 2-3 years of experience in business or sales operations, and advanced Excel skills. Spring Health offers a competitive total rewards package including a target base salary of $105,000-125,800, stock options, and comprehensive benefits.

Requirements

• Bachelor's Degree in business administration, finance or similar field preferred
• Minimum 2-3 years experience in business or sales operations
• Understanding of Sales processes, forecasting, and pipeline management
• Excellent interpersonal, presentation, and communication skills
• Advanced Sheets/Excel skills (data filters, VLOOKUP, SUMIFS, COUNTIFS, Pivot Tables, Data connections)

Responsibilities

• Create and deliver regular reports and dashboards to provide insights into sales performance, pipeline health, and other relevant metrics to stakeholders and senior leadership
• Invest in identifying areas of improvement and managing/delivering ad-hoc projects pertaining to sales strategy/ops. and related areas to drive value
• Serve as a subject matter expert for Salesforce providing guidance and support to the sales team and collaborating with Salesforce Administrators to troubleshoot issues and implement enhancements
• Support the Sales teams (including Payer GTM, Channel Partnership, & Strategic Alliances, etc.) by standardizing business reporting for strategic analysis and internal business reviews
• Performs other duties as assigned

Preferred Qualifications

1-2 years of progressive experience working in the SFDC CRM platform with hands-on experience in creating standard reports & dashboards AND , CRM-A dashboards is a plus

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available
• Employer sponsored 401(k) match of up to 2%
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
• We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub , an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes