Sales Operations Associate

Summary

Join the FIJI Water Sales Operations team as a Sales Operations Associate! This remote role, with occasional on-site work, focuses on supporting the sales team's success through financial duties (deductions), data management (customer portals), and relationship building with retail account owners. You will manage promotional plans, resolve pricing discrepancies and deductions, and maintain customer portals. The position requires strong analytical, communication, and organizational skills, along with experience in sales operations or account management. FIJI Water offers a thriving wellness community with comprehensive benefits, career advancement opportunities, and a focus on continuous improvement and giving back to the community.

Requirements

• 1-2 years’ experience in sales operations or account management preferred
• Proficiency with Microsoft Office (PowerPoint, Excel, Word)
• Ability to cultivate critical relationships and perform in a fast-paced, cross-functional environment
• A highly detailed individual with a critical eye for accuracy
• Experience with clear verbal and written communication to efficiently share information
• An inquisitive problem solver and creative thinker who is comfortable utilizing analytical and quantitative skills
• A collaborative individual that feels comfortable working with a team but has the ability to work independently with strong time management and organization skills

Responsibilities

• Full lifecycle management of promotional plans in our trade promotion management system (TPM)
• Regular status and activity calls with Sales Account Executives
• Promotional plan entry, rework, and edits
• Validate volume forecast adjustments
• Pricing discrepancies
• Deduction and invoice resolution
• Manage customer portal requirements including: Customer portal entry and deal management
• Complete and submit sales administration forms including new item forms, cost change forms, and more
• Promotional contracts
• Create and communicate promotional sell sheets
• Maintain comprehensive Standard Operating Procedures for assigned regions and customers
• Partner with sales, FP&A, and accounting to support, train on, and optimize our TPM platform
• Oversee promotional spending activity by working with internal and external parties
• Investigate customer deductions and resolve short/outstanding customer payments
• Provide support to Sales Account Executives on key account updates and strategic changes during business unit sales planning meetings
• Maintain organized archive of all work and manage applicable supporting documentation in company shared drives and customer portals
• Identify tactical sales administration implications for changing business conditions and rapidly execute solutions
• Attend up to 5 sales/team meetings per year (minimal overnight travel required)

Preferred Qualifications

• Experience with DemandTec a plus
• Experience with VIP/iDig a plus
• Strong appreciation for The Wonderful Company values and culture, especially related to health and wellness

Benefits

• Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility
• 24/7 online physician consultations
• Virtual mental health resources
• Life coaching
• Engaging employee community groups
• Cash rewards for healthy habits and fitness reimbursements
• Library of on-demand fitness videos
• Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units
• Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses
• Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward
• Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace
• Make a difference with Wonderful Giving , allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities