Sales Operations Manager

Summary

Join Dagster Labs as a detail-oriented Sales Operations Manager and contribute to a high-performing team. You will be part of the Revenue Operations team, focusing on optimizing sales tools, ensuring data accuracy in the CRM, and supporting daily operational processes. This role requires strong analytical and problem-solving skills, experience with Salesforce and HubSpot, and a deep understanding of sales operations. The position offers a competitive salary, equity, and benefits, with flexible remote work options for US-authorized candidates. Dagster Labs fosters a collaborative, remote-first culture, providing the necessary tools and support for success. This is a full-time position with an estimated annual cash salary between $100,000 and $150,000.

Requirements

• Minimum of 2 years of experience in sales operations
• Deep knowledge and experience with Salesforce, including experience building integrations, automating workflows, and maintaining data integrity
• Working knowledge of HubSpot and familiarity with its integration within a broader GTM tech stack
• Strong communication, analytical, and problem-solving skills, with the ability to translate data into actionable insights
• Familiarity with BI tools such as Omni
• Strong project management skills and the ability to manage multiple projects simultaneously

Responsibilities

• Ensure data accuracy, integrity, and cleanliness in our CRM to support reliable reporting and insights
• Assist with Order Management responsibilities, ensuring timely and accurate processing of sales transactions
• Administer and optimize the sales technology stack, ensuring all tools are effectively configured, integrated, and aligned with sales team needs
• Collaborate with Marketing Operations to maintain seamless system integrations and alignment across the GTM tool stack
• Support the implementation and refinement of sales processes and procedures that enhance efficiency, scalability, and effectiveness
• Conduct ongoing analysis of sales performance, identifying trends, gaps, and opportunities for improvement, and providing actionable recommendations
• Maintain and enhance key sales performance metrics and dashboards, delivering accurate and timely visibility into sales performance for stakeholders
• Serve as a resource for troubleshooting and resolving operational or technical issues within the sales team

Preferred Qualifications

• Experience in a SaaS company
• Knowledge of sales methodologies and best practices
• Experience working in a fast-paced, high-growth environment
• Understanding of Revenue Operations and how sales ops fits into a broader GTM strategy
• Basic knowledge of SQL or the ability to manipulate and analyze data sets

Benefits

• Competitive salary
• Equity
• Benefits
• Flexible remote work options