Sales Operations Manager

Summary

Join Miovision's Business Operations team as a detail-oriented and analytical Sales Operations Manager. This role focuses on providing data-driven insights and actions to support strategic decision-making across the sales lifecycle. You will work cross-functionally to ensure organizational alignment and act as a key advisor to RevOps leadership. The ideal candidate is passionate about leveraging data to optimize processes and drive business growth, accelerating Miovision's revenue engine. Responsibilities include in-depth analysis of sales data, developing reports and dashboards, assisting in forecasting, collaborating with cross-functional teams, ensuring data integrity, improving processes, conducting market analysis, and responding to ad-hoc requests. This position offers a fast-paced, scaling environment with flexible onsite and remote work options.

Requirements

• 5+ years of experience in a revenue operations, sales operations, or data analysis role (preferably in a SaaS or tech environment)
• Progressive levels of experience in driving teams/projects either directly or cross functionally
• Experience working as a partner to senior leadership, thinking strategically and critically, while tailoring approach and messaging to different audiences including presenting to executives
• Demonstrated track record of driving value out of systems and tools and ensuring smooth integrations between different systems (Salesforce, NetSuite, Excel, PowerBI, Google Suite)
• Business acumen and domain expertise in revenue operations related B2B or B2G - sales, marketing, and customer success
• Process improvement expert. Identifies gaps, implements improvements and measures the success and return on investment
• Must be able to rally teams cross-functionally, driving collaboration and cohesion across the organization to accomplish a single goal
• Highly analytical, able to summarize large amounts of data from different sources into a cohesive message
• Results oriented and self driven
• Proven track record of driving projects cross functionally and ensuring timely delivery or work
• Experience working in a fast-paced scaling environment including flexibility with changing priorities and juggling multiple priorities

Responsibilities

• Perform in-depth analysis of sales, marketing, and customer success data to identify trends, opportunities, and areas for improvement in the sales cycle
• Develop and maintain accurate, real-time reports and dashboards to track key performance metrics (KPIs), including bookings, sales pipeline, conversion rates, churn, and customer lifetime value
• Assist in bookings forecasting and pipeline management by providing data insights and scenario analysis to ensure targets are aligned with overall business goals
• Work closely with sales, marketing, customer success and finance teams to ensure alignment of data sources, reporting standards, and metrics. Help identify and prioritize areas for improvement in operational processes
• Ensure the accuracy, consistency, and integrity of data used for revenue analysis and reporting. Identify and resolve any data discrepancies
• Analyze existing revenue processes and provide recommendations to streamline operations, improve efficiency, and optimize the revenue generation cycle
• Conduct market and competitor analysis to provide strategic insights that can influence pricing, product positioning, and customer acquisition strategies
• Respond to requests from leadership and RevOps for ad-hoc analysis or reports, providing insights and actions to support business decisions

Benefits

• Comprehensive health benefits starting on day one
• RRSP Matching Plan
• Variable Incentive Plan
• Mio-Days : We extend all three-day weekends to four-days and provide a Holiday Shutdown in December
• Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
• Internet subsidy and a remote work allowance
• Enhanced paternity and maternity leaves
• Unlimited vacation policy
• Wellness offerings (Fitness, Mindfulness)
• Flexible onsite and remote work options