Remote Sales Operations Manager

Summary

The job is for a Sales Operations Manager at Proclaim, a company developing an automated oral health system. The role involves managing sales data, commission/bonus plans, CRM efficiency, and supporting various sales operations. The candidate should have a proven track record in Sales Operations or similar roles, excellent organizational skills, strong analytical skills, and experience with CRMs like HubSpot.

Requirements

• Proven track record in Sales Operation or similar role
• Excellent organizational and communication skills
• Strong understanding of the sale process to support the sales team
• Strong analytical skills to interpret sales data and make suggestions on how to improve the sales process
• Experience working cross functionally with other departments to streamline reporting
• HubSpot, SalesForce, or similar CRM experience preferred
• Dental or Med Device experience preferred

Responsibilities

• Manage sales data
• Share sales reporting to sales management and other departments
• Manage CRM efficiency
• Support sales assets as needed
• Develop and oversee quarterly commission/bonus plans
• Backend support of weekly management meetings and bi-monthly board meetings
• Oversight, set up, and management of ACH process and payment for our dental professional (DP)business
• Work with the VP of Sales/CEO to build out sales commission/bonus plans
• Verify and finalize approvals for commission pay outs for the sales team
• Lead on CRM administration (HubSpot)
• Build and maintain accurate reporting to support sales, sales management, and share relevant sales analytics to support other departments/ Proclaim leadership
• Build dashboards for accurate visibility of sales and marketing activity
• Work cross functionally to pull/share data from all departments and connect to sales CRM with accuracy
• Support go to market programs and campaigns with direction from Proclaim leadership
• Provide accurate analytical sales data to build out sales management and board meeting presentations
• Oversee operational efficiency and execution of Proclaim Demo and Trial programs
• Help manage future DP rewards programs
• Support VP of Sales to build out DP targeting that supports overall sales strategy
• Support designing sales regions with direction from the VP of Sales
• Organizing and maintaining sales collateral for access by the sales team
• Support onboarding and training of new hires

Benefits

• Competitive salary and equity
• Health, Dental and Vision, including PPO, HMO/EPO and HDHP. 90% employee + 50% dependent coverage
• Retirement options: 401(k), IRA
• Commuter benefits
• Robust benefit options through our PEO including Life/ AD&D, disability insurance, global travel assistance, identity theft, HSA, FSA Medical & Dependent care
• Employee Assistance Programs
• Physical, emotional, and financial wellbeing perks
• Hybrid work model, generous vacation & fun team events
• $115,000 - $150,000 a year
• Salary plus quarterly spiff (bonus made on sale)