Sales Systems & Tools Manager

Summary

Join Instacart's Commercial Partnerships team as a Sales Systems & Tools Manager I and contribute to the company's growth by building and maintaining technology solutions for business development. You will act as a liaison between technical and non-technical departments, partnering with IT and business teams to design, implement, and maintain best-in-class technology solutions. Manage the day-to-day operations of the tools platform, including sales support on CPQ, Salesforce, and integrated third-party tools. Influence the strategy for Instacart’s sales tools ecosystem to meet the growing needs of the business. Work with business stakeholders to analyze and document requirements on sales initiatives and partner with technical teams to design and implement high-quality solutions. Support tool pilots, integrations, change management, reporting, and other tasks as needed. Identify and recommend tools and processes that can be improved with automation and AI.

Requirements

• Bachelor's degree or higher in Business Administration, Finance, Engineering, or Computer Sciences
• 3-4 years of applicable experience, preferably in a digital advertising or e-Commerce organization
• Salesforce Admin 201 Certification
• Prior hands-on experience with CPQ
• Aptitude with sales technology and enablement tools
• Strong communication skills, both written and verbal

Responsibilities

• Work with business stakeholders to analyze and document requirements on sales initiatives
• Partner with technical teams in IT to design and implement high quality CPQ & Salesforce solutions
• Run the day-to-day support and operations of the platform, and participate in Agile ceremonies
• Support tool pilots, integrations, change management, reporting, and other tasks as needed
• Balance long-term and ad-hoc projects independently in a fast paced, dynamic environment
• Identify and recommend tools and processes that can be improved with automation and AI

Preferred Qualifications

Prior consulting experience

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote and the base pay range for a successful candidate is dependent on their permanent work location
• Offers may vary based on many factors, such as candidate experience and skills required for the role
• Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants