Salesforce Administrator

Summary

Join NeoWork as an experienced Salesforce Administrator and manage our Salesforce platform, optimizing it for business operations and user adoption. You will collaborate with various teams, ensuring the Salesforce environment aligns with business objectives. This crucial role involves maintaining data integrity, implementing best practices, and continuously improving CRM processes. If you are detail-oriented with strong problem-solving skills and a passion for enhancing user experiences, this opportunity is for you. The position offers a competitive salary, performance-based incentives, flexible remote work, and opportunities for professional growth.

Requirements

• Proven experience as a Salesforce Administrator (minimum 3 years)
• Salesforce Administrator Certification (Salesforce Administrator or Advanced Administrator)
• Strong understanding of Salesforce features, functionalities, and best practices
• Experience with data management, reporting, and dashboards within Salesforce
• Excellent problem-solving skills and attention to detail
• Strong verbal and written communication skills
• Ability to work independently and collaboratively in a remote team environment

Responsibilities

• Manage and maintain the Salesforce platform by monitoring system performance and troubleshooting issues
• Customize Salesforce features and functionalities according to the company's requirements
• Provide training and support to end-users to maximize adoption and effective use of Salesforce
• Implement best practices for data management, ensuring data integrity and accuracy
• Work with stakeholders to gather requirements and translate them into technical solutions
• Develop and maintain dashboards, reports, and workflows to support business objectives
• Stay updated with the latest Salesforce features and best practices
• Manage user roles, profiles, permissions, and access control
• Collaborate with IT and other teams to integrate Salesforce with other systems

Preferred Qualifications

• Knowledge of additional Salesforce products (e.g., Sales Cloud, Service Cloud)
• Experience with Salesforce integration tools and APIs

Benefits

• Compensation: $4,000,000.00 to $6,000,000.00 per month, depending on experience
• Performance-based incentives/commissions
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being
• There is an annual review and appraisal process in place
• There are ample opportunities for professional growth and advancement within the company