Salesforce Administrator

Summary

Join Promenade, a company redefining how small businesses thrive online, as a Salesforce Administrator to manage and scale their Salesforce platform across Sales Cloud and Service Cloud. You will be responsible for user administration, customization, automation, reporting, and integration with third-party tools. You will also lead internal Salesforce training and support, maintain data hygiene, and proactively identify and implement workflow improvements. This role offers the opportunity to make an immediate impact and contribute to a fast-paced, fun environment.

Requirements

• 1–3 years experience administering Salesforce Sales or Service Cloud
• Expertise in Excel (VLOOKUPs, pivot tables, and data analysis) and a strong comfort level working with large datasets
• Strong understanding of Salesforce automation (Flows, Validation Rules, etc.)
• Analytical thinking and a problem-solving mindset
• Experience supporting go-to-market teams (Sales, CS, Marketing)

Responsibilities

• Own and manage Salesforce Sales Cloud and Service Cloud instances
• Handle user administration (profiles, roles, permissions, access)
• Customize objects, record types, page layouts, fields, and validation rules
• Build and optimize declarative automation using Flows (and occasionally Process Builder)
• Create, maintain, and troubleshoot reports and dashboards for multiple teams
• Partner with GTM teams to integrate Salesforce with third-party tools like Revenue.io , Chili Piper, Zoom, Pardot, and Zapier
• Lead internal Salesforce training, onboarding, and support
• Maintain data hygiene through deduplication, enrichment, and lead list uploads
• Proactively identify and implement workflow/process improvements
• Conduct regular audits and security reviews

Preferred Qualifications

• Exposure to APEX, HTML, Java, or a willingness to learn
• Experience with Revenue.io , Chili Piper, Zoom or similar RevOps tools
• Familiarity with SaaS sales models and B2B sales cycles

Benefits

• Equity/Stock options in a profitable and rapidly growing company
• Great Medical/Dental/Vision coverage
• Transportation coverage in the form of parking, rideshare, or metro credit
• Fully stocked snack bar & weekly catered lunches
• Company provided gear & swag (MacBook Pro, t-shirt, sunglasses, etc.)
• Ability to mold your career and make an immediate impact
• Flowers, flowers, and more flowers!
• Work in a fast-paced, fun environment with an eclectic group of people from all over the world