Salesforce Health Cloud Solution Architect

Summary

Join Kicksaw as a Solution Architect (SA) and leverage your Salesforce expertise to translate business requirements into successful projects. As a key member of the Delivery team, you will provide strategic consulting, lead technical discovery, manage testing, and create project documentation. This role demands 5+ years of SFDC admin experience, 3+ years of architect and client-facing experience, and specific Salesforce certifications. You will build and maintain client relationships, provide realistic estimates, and identify growth opportunities. This full-time, 100% remote position (US or Canada) offers competitive pay, comprehensive benefits, unlimited PTO, and professional development opportunities.

Requirements

• 5+ years of SFDC admin experience
• 3+ years of architect experience
• 3+ years of client-facing experience
• Required Salesforce certifications: Salesforce Certified Administrator, Platform App Builder, Sharing and Visibility Architect, and Data Architect are required
• Required Salesforce Health Cloud Accredited Professional or Salesforce Health Cloud Specialist certification(s)
• Experience with Health Cloud projects and clients
• Ability to confidently analyze the impact of the solution on the state of the business goals and direct outcomes of solution implementation
• Ability to identify risks for scalability and suggest mitigation
• Ability to define a procedure and process to ensure solution delivery
• Ability to confidently demo solutions for clients
• Ability to take any business requirement and translate it into options for the client, explaining the pros/cons of each
• Ability to build and maintain relationships with customers, in any capacity
• Ability to confidently scrutinize project constraints to analyze alternatives, mitigate risks, and conduct process re-engineering as necessary
• Comfortability challenging assumptions and pushing back on ideas or solutions that aren’t best practices
• Comfortability meeting ad hoc with clients to get a sense of technical requirements
• Organized and disciplined about tracking projects, delivery, and timelines
• Gives estimates for delivery times and work estimates that match reality
• Communicate clearly and succinctly via email, Slack, or over the phone

Responsibilities

• Translate business requirements into technical requirements
• Provide options for clients, explaining the pros/cons of each
• Utilize Salesforce best practices for design work
• Lead technical discovery
• Manage testing and UAT for clients
• Create documentation on all projects to supply at end of engagement
• Communicate clearly and succinctly via email, Slack, or over the phone
• Provide realistic estimates for work and delivery times
• Build and maintain relationships with clients, in any capacity
• Stay organized and disciplined about tracking projects, delivery, and timelines
• Identify growth opportunities for the client over the course of a project

Preferred Qualifications

• Experience working in a Salesforce consulting environment
• Experience working in a high growth environment
• Additional Salesforce certifications: Sales Cloud Consultant, Salesforce Certified Advanced Administrator, Service Cloud Consultant, and/or Experience Cloud are preferred

Benefits

• Competitive pay
• Comprehensive benefits package (medical, dental, & vision)
• Unlimited PTO (with a four-week minimum requested)
• 18 paid company holidays
• 401(k) match / RRSP match
• Technology stipend
• Professional development
• Annual company retreats
• Eligibility to participate in Kicksaw's profit-sharing and employee liquidity programs