PTW is hiring a
Senior Business Development Manager in Netherlands

Summary

The job is for a Senior or Business Development Manager in the Business Development, Game Services (Player Support) line of business. The role involves generating new business, managing relationships, developing partnerships, and managing the full sales cycle. The ideal candidate has experience selling customer services, knowledge of Player/Customer Support Management, excellent communication skills, strong analytical skills, and self-motivation.

Requirements

• Experience selling customer services, outsourcing services, or adjacent services - ideally player support, community, and related tech products and services to different stakeholders at all levels of target organizations
• Knowledge of Player/Customer Support Management either within business development, account management or operations with a large network of Player Support contacts in the gaming industry
• Fluent in English + 1 (French)
• Refined communication skills across all communication channels with the proven ability to work largely unaided in detecting, qualifying, and closing new business
• Excellent problem-solving, analytical skills with strong experience with spreadsheets, word processing, and sales CRM tools
• Effective time management and must be comfortable working at senior executive contact levels
• Must be self-motivated and able to operate in a remote environment whilst traveling when required
• Must have dedicated workspace if working from home
• Experience managing a revenue pipeline with excellent presentation, communication, and interpersonal skills
• Ability to forecast opportunities, be self-motivated, organised, with a passion for gaming

Responsibilities

• Generating new business / large new logo business across Europe focussing on player/customer support and community management solutions
• Creating a client base through content lead outreach campaigns and develop and execute contact strategies including cold calling, social and business networking
• Developing a partnerships strategy in partnership with other key stakeholders in the business and attending client meetings, presentations, trade shows, etc
• Managing the full sales cycle from prospecting to closing and working collaboratively with the delivery teams to creative effective solutions for each new client

Benefits

• Highly Attractive basic salary
• Working with people creating cutting edge interactive entertainment
• Excellent OTE with % based commission package
• Group pension scheme and death in service benefit
• Dynamic and entrepreneurial culture
• Video games focused environment
• The opportunity to work with video games pioneers creating cutting edge interactive entertainment
• Relocation Assistance if appropriate