Senior Collections Analyst

Summary

Join Prosper's Collections & Recoveries Department as an Analyst leveraging advanced analytics to develop collection and recovery strategies for personal loans and credit cards. You will conduct analysis, identify trends, communicate findings, and innovate strategies. The ideal candidate possesses strong analytical skills and experience with machine learning and statistical models. This role requires proficiency in SQL and strong communication skills. Prosper offers a competitive salary, flexible time off, comprehensive health coverage, paid parental leave, and various wellness benefits.

Requirements

• Bachelor's degree in Business, Statistics, Mathematics, Computer Science, Engineering or Economics and 5+ years relevant experience OR a Master's degree in above areas with 3+ years relevant experience
• Strong analytical and problem-solving skills
• Experience using machine learning and statistical models to develop strategies
• Must have strong proficiency in SQL
• Strong communication skills – ability to communicate technical subject matter clearly and succinctly to other team members and Senior Management team
• Knowledge and experience of segmentation, statistical procedures, and financial analytic tools are required
• Curious to ask questions, probe into reasons and challenge the status quo
• Self-starter and comfortable dealing with ambiguity
• Strong ownership and motivation to drive business results
• Ability to work in a fast-paced environment and meet deadlines without sacrificing quality

Responsibilities

• Conduct analysis and deliver analytical insights to enable and optimize the end-to-end collection and recovery strategies by using data, machine learning models and advanced analytics tools
• Analyze portfolio performance at a granular segment level on an ongoing basis. Identify trends and conduct root-cause analysis to isolate key performance driver
• Communicate findings and recommendations to Collection and Recovery strategy and operations management and broader Prosper community
• Bring innovative/out of the box thinking to make recommendations and to approaching/solving problems
• Design A/B tests and understand the risk-return trade-offs
• Partner with Operations, Risk, Product, Marketing and Engineering teams to implement strategies and monitor strategy performance
• Continue to innovate by testing new data, analytics approaches and models
• Conduct ad-hoc analysis related to risk management, investor services, product, and operations

Preferred Qualifications

• Experience in collections, marketing or credit risk management in consumer lending industry is a plus
• Knowledge of R, Python, Tableau, Looker and Knowledge Seeker will be a plus

Benefits

• Flexible time off
• Comprehensive health coverage
• Competitive salary
• Paid parental leave
• Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
• Udemy access
• Childcare assistance
• Pet insurance discounts
• Legal assistance
• Additional discounts
• Bonus