method products pbc is hiring a
Senior Digital Change Manager
method products pbc
๐ต ~$177k-$266k
๐Remote - United States
Please let method products pbc know you found this job on JobsCollider. Thanks! ๐
Summary
Join Method, a global design and engineering consultancy, as a Digital Change Manager. Drive client product adoption through the change management process, acting as the lead change consultant. Collaborate with project teams as a coach and mentor providing constructive feedback and resolving conflicts.
Requirements
- Consulting environment and/or agency client services experience required
- Experience with digital product launch, product marketing, and change management for digital transformation required
- Bachelorโs degree required. Graduate degrees preferred
- 7+ years experience managing large complex digital transformation projects for enterprise organizations
- Excellent oral and written communication skills needed to communicate with a clientโs organization
- Ability to quickly grasp and solve complex customer and business problems
- Excellent and adaptable communication skills - from senior leadership and client executives to front line workers
- Understanding of design thinking and agile/scrum principles
- Proven experience with software development methodologies
- Excellent planning and organizational skills with the ability to prioritize and negotiate
Responsibilities
- Drive client product adoption through the change management process, acting as the lead change consultant
- Manage changes to organizational processes, systems, and services
- Work closely with stakeholders to identify potential risks and change impacts
- Develop change management plans
- Facilitate communication and training, and develop related materials, to ensure all impacted parties are prepared for the change
- Monitor and evaluate the effectiveness of change initiatives
- Provide recommendations for improvement
- Implement strategies to minimize disruption during change
- Ensure compliance with relevant policies and regulations
- Build and maintain relationships with stakeholders
- Stay up-to-date with industry trends and best practices in change management
- Lead the project team to deliver solutions that meet business requirements and delight users
- Consult with clients to understand and convey strategic business objectives
- Influence stakeholders and help guide conversations to desired outcomes
- Evaluate end-usersโ needs through interviews and ethnography
- Translate business and user needs into user flows, feature maps, user stories, etc
- Design, coordinate, and facilitate workshops including design thinking, empathy building, ideation, and strategic alignment
- Support the creation of omni-channel Journey Maps, Experience Maps, and Service Blueprints to create an understanding of customer experiences and change impacts
Benefits
- Continuing education opportunities
- Flexible PTO and work-from-home policies
- 401K matching
- Health, Dental and Vision benefits, starting on day 1
- Company lunches, company outings, along with a lot of snacks
- Health and wellness programs
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Please let method products pbc know you found this job on JobsCollider. Thanks! ๐