Senior Enterprise Sales Associate

Summary

Join ServiceNow's Sales A-team as a Senior Enterprise Sales Associate and drive new sales revenue within the global Digital GTM organization. Team with Account Executives to cultivate business in existing and prospective enterprise accounts, source new opportunities through prospecting, and support sales by building quotes, proposals, and strategic account plans. This role involves both selling and supporting to drive new business and develop ServiceNow's next generation of sales talent. Learn from experienced professionals, build networks with key decision-makers, and prospect under-penetrated accounts. Provide on-demand sales support, collaborate with Customer Success Managers and Renewal Reps, and act as a trusted advisor to customers. Drive sales process management and ongoing account management to ensure customer satisfaction and revenue generation. Invest in your professional development through training and coaching.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Must have Sales or Entrepreneurial experience, preferably in B2B sales targeting enterprise-level accounts
• A proven track record of driving revenue and consistently meeting or exceeding sales quotas
• Familiarity with the entire sales cycle, including sales pipeline management, revenue forecasting, lead qualification, proposal development, negotiation, and closing deals
• Demonstrated ability to build relationships with decision-makers at large enterprises, including VP-level executives, IT leaders, and business stakeholders
• Strong negotiation and relationship-building skills, engaging at various levels within enterprise accounts
• Demonstrated ability to understand customer pain points and translate them into specific solutions with measurable business outcomes
• Strong follow-up skills to ensure customer satisfaction and continued success post-sale
• Hungry & Hardworking, self-motivated, results-driven, and goal-oriented with a strong desire to succeed
• Open to coaching, feedback, and continuous sales skills and technical knowledge improvement

Responsibilities

• Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
• Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
• Prospect under-penetrated Enterprise accounts and/or cross-sell point solutions
• Provide ‘on demand’ sales support to customers
• Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time
• Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
• Invest in yourself by continuing to develop your skills through formal training, coaching and feedback