Senior Financial Partnerships Manager - Cards

Summary

Join Mercury's Financial Partnerships team as a Senior Partnerships Manager and lead the growth of strategic financial partnerships. Manage a portfolio of partners, ensuring smooth integrations and escalations. Develop and implement strategies for expanding Mercury's partner network. Collaborate with cross-functional teams to solve problems and drive progress. Negotiate contracts, manage revenue, and build strong relationships with partners. Serve as an internal expert on payments, card issuance, and the B2B ecosystem. Think creatively to overcome challenges and always prioritize customer needs. This role requires strong communication, project management, and negotiation skills.

Requirements

• Have 6+ years of relevant banking/payment operations experience and 4+ years of card issuance experience, ideally as a strategic partnership manager
• Be a strong partnership leader who enjoys growing your partnerships and exploring new innovative ways of working together
• Be an excellent communicator both internally and externally and a highly organized project manager
• Ability to manage partnerships both tactically and strategically
• Consistently exercise empathy
• Have a strong product sense
• Be an excellent negotiator and expertise in navigating strategic deals
• Be technically inclined or comfortable enough with technical concepts to interface between technical teams inside and outside of Mercury
• Stay calm and collected while working on ten things at once
• Exercise creativity while working within difficult constraints
• Think of our customers first, always approaching problems from our customer perspective
• Be able to simplify complex systems and problems into manageable steps and document them accordingly

Responsibilities

• Manage a portfolio of strategic financial and payments partnerships
• Be the driving force behind building Mercury’s network of financial relationships
• Sell the impact and value of being a partner to Mercury, while negotiating the best returns/outcomes for Mercury
• Be the internal expert on the payments, card issuance, and B2B ecosystem and build our knowledge base on how this system works
• Work closely with Legal and Finance to negotiate new contracts with our card issuance partners and help manage revenue
• Manage new partner selection, ecosystem expansion, and product innovation
• Unblock internal teams wherever possible and advocate for Mercury’s roadmap to drive efficiency for internal teams
• Manage partnership strategy and executive engagement
• Clearly communicate the compliance, regulatory, and technical products of Mercury accurately in order to liaison between product teams and win over external partners

Benefits

The total rewards package at Mercury includes base salary, equity (stock options), and benefits