HoYoverse is hiring a
Senior Game Operation Manager

Summary

The job is for a North American Live Operations Manager at HoYoverse, a company that creates immersive virtual world experiences. The role involves formulating overall strategies, developing publishing strategies, managing diverse requirements within the NA region, utilizing operational data to analyze product issues, and streamlining teamwork processes.

Requirements

Bachelor's degree or above; preferred qualifications include 5+ years of experience in the gaming industry or 3+ years of experience in game operations

Responsibilities

• Formulate the overall understanding of NA players, collaborate NA live operations overall strategy making, setting objectives and working collectively with the team to ensure their achievement
• Develop North American publishing strategies aligned with product milestones, leveraging resources across departments to maximize operational efficacy
• Manage diverse requirements within the NA region based on operational objectives, facilitating the implementation of necessary actions
• Utilize operational data to analyze product issues, propose optimization solutions, and continuously enhance patch quality and operational outcomes
• Streamline teamwork processes within the NA region, establish protocols, optimize management tools, and enhance team efficiency

Preferred Qualifications

Prior involvement in the complete launch and patch release process of at least one game, along with experience in overseas publishing and a deep understanding of the North American market

Benefits

• The base pay range for this position is $100,000 to $180,000 USD per year. Actual pay may vary depending on relevant knowledge, skills, and experience
• 100% employer-paid healthcare premiums for you and your dependents
• Generous paid time off
• 401K / RRSP plan
• Employer-paid life and disability insurance
• Team-building activities throughout the year
• Flexible working hours
• Do We Support Flexible Work? Yes, as a remote team across North American time zones, we embrace flexible working