Remote Senior Growth Marketing Manager

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Logo of EnergyHub

EnergyHub

πŸ’΅ $125k-$140k
πŸ“Remote - United States

Job highlights

Summary

Join EnergyHub as a Senior Growth Marketing Manager, Customer Lifecycle to lead the team that drives end-customer experience and retention outcomes across our ecosystem of device partners and client programs.

Requirements

  • 6-8 years of digital marketing experience, with an emphasis on email automation and customer engagement
  • Ability to analyze data sets, navigate ambiguity, and translate insights into action
  • Strong managerial and/or project management experience
  • Robust knowledge of the marketing technology landscape, and passion to learn about new marketing tools and products
  • Well informed opinions on marketing creative and customer experience best practices
  • An eye for the details and ability to focus on multiple projects at once
  • Excellent communication skills and ability to distill complex concepts into easily understandable insights

Responsibilities

  • Become a thought leader in customer experience and retention for EnergyHub’s 60+ bring-your-own-device (BYOD) programs
  • Ideate and develop new ways to engage with customers that lead to improved customer retention outcomes
  • Build an analytically skilled team that consistently seeks quantitative insights, makes data driven decisions, and expands our lifecycle measurement capabilities
  • Evangelize customer experience best practices across our 60+ utility clients by presenting in key meetings and leading case study development
  • Expand team capabilities by developing and improving our marketing technology stack
  • Uncover new customer insights by overseeing our customer research efforts and disseminate findings to clients and internal stakeholders
  • Establish processes and best practices that enable the lifecycle marketing team to scalably implement and maintain hundreds of email automation workflows
  • Design incentive fulfillment experiences in coordination with our incentives vendor that lead to delighted end customers

Benefits

  • 100% paid medical for employees
  • 401(k) with employer match
  • Casual environment
  • Flexibility to set your own schedule
  • Fully stocked fridge and pantry
  • Free Citi Bike membership
  • Secure bike rack
  • Gym subsidy
  • Paid parental leave
  • Education assistance program
This job is filled or no longer available

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