Senior Manager, Internal Communications

Summary

Join Pantheon as a Senior Manager, Internal Communications, and play a pivotal role in shaping our company narrative. Develop and execute comprehensive internal communication plans, ensuring every employee feels informed and connected. Lead executive communications, crafting compelling messages for senior leaders and fostering a strong connection with their teams. Strategically plan and execute communication strategies for organizational changes, ensuring employee understanding and buy-in. Oversee and optimize internal communication channels, ensuring content is relevant and engaging. Collaborate with cross-functional teams to ensure consistent messaging and a unified voice. Measure communication effectiveness and iterate based on data and feedback. Champion Pantheon's values and culture, fostering a positive and high-performing work environment. This is a remote position open to candidates based in the United States.

Requirements

• Education: Bachelor's degree in Communications, Marketing, Journalism, Public Relations, or a related field
• 8+ years of progressive experience in Internal Communications, Corporate Communications, or Employee Engagement roles, with at least 2-3 years in a management or lead capacity
• Demonstrated success in developing and executing executive communication strategies, including writing for and advising C-suite or very senior leadership
• Extensive experience designing and implementing communication plans for organizational change initiatives
• Proven ability to craft clear, concise, and compelling content for diverse internal audiences and platforms
• Strategic & Critical Thinking: Ability to understand complex business objectives and translate them into actionable, impactful internal and executive communication strategies
• Exceptional Executive Communication: Outstanding written and verbal communication skills, with a keen eye for detail, grammar, and persuasive storytelling. Proven ability to distill complex information into clear, executive-ready messages
• Change Management Communications Expertise: Deep understanding of change management principles and the ability to design communications that effectively guide employees through transitions, build understanding, and mitigate resistance
• Program & Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously, meet tight deadlines, and adapt quickly to changing priorities
• Collaboration & Influence: Proven ability to build strong relationships and collaborate effectively with senior leaders, cross-functional partners, and employees at all levels
• Business Acumen: Solid understanding of business operations and how strategic internal communications contribute directly to organizational success, employee engagement, and cultural strength
• Results-Oriented & Analytical: Ability to track and analyze communication effectiveness using data and feedback, continuously refining approaches to optimize impact
• Adaptability & Resilience: Comfortable thriving in a dynamic, fast-paced environment and able to pivot quickly to address emerging communication needs and challenges

Responsibilities

• Develop & Execute Strategic Internal Communications: Design, implement, and manage comprehensive internal communication plans that champion company objectives, cultural initiatives, and employee engagement. You'll ensure our messaging is cohesive, impactful, and resonates across our global workforce
• Lead Executive Communications & Thought Leadership: Serve as a trusted advisor to senior leaders, crafting compelling executive messages, presentations for All Hands, town halls, and internal thought leadership pieces. You'll help leaders articulate their vision, provide critical updates, and foster a strong connection with their teams
• Drive Change Management Communications: Strategically plan and execute communication strategies for significant organizational changes. You'll ensure employees understand the why, what, and how of change, fostering buy-in and minimizing disruption
• Manage Communication Channels & Content: Oversee and optimize our internal communication channels, ensuring content is relevant, engaging, and delivered effectively to target audiences. You'll also identify new, innovative ways to reach and connect with employees
• Facilitate Cross-Functional Alignment: Collaborate closely with People (HRBPs, Talent Development, Employee Experience), Marketing, Product, Engineering, and other departments to ensure consistent messaging, coordinated communication efforts, and a unified voice across the company
• Measure Effectiveness & Iterate: Utilize analytics, employee feedback, and sentiment analysis to measure the reach and impact of internal communication efforts. You'll use these insights to continuously refine strategies and ensure our communications are landing effectively
• Champion Company Culture: Act as an ambassador for Pantheon's values and culture, using strategic internal communications to reinforce our unique identity and foster a positive, inclusive, and high-performing work environment

Preferred Qualifications

Experience working in a rapidly evolving SaaS or technology company is highly preferred

Benefits

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental, and Vision
• Paid parental leave (plus fertility, adoption, and other family planning benefits)
• In-office workspace
• Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development
• Events and activities both team-based and company-wide that inspire, educate, and cultivate