Senior Marketplace Operations Manager

Summary

Join DEPT® as a (Senior) Marketplace Operations Manager and drive client success through operational excellence and strategic expertise. You will leverage your Amazon and marketplace knowledge to develop solutions, analyze data, identify growth opportunities, and implement effective pricing and promotional strategies. Collaborate with cross-functional teams to increase sales and maintain account health. Provide mentorship to junior team members and keep international clients informed. This role requires extensive Amazon platform experience, strong analytical and problem-solving skills, and proficiency in English. DEPT® offers a comprehensive benefits package including flexible working hours, remote work options, a company pension scheme, and various wellness initiatives.

Requirements

• Proven expertise with Amazon Seller Central and Vendor Central platforms
• Good KPI understanding & understanding of business context beyond Amazon
• Good analytical skills
• Good skills to present and show the context in an understandable way in front of the customer
• Full working proficiency in the English language
• Being directly available to start working in Germany
• Confident use of data analysis tools such as Excel or business intelligence (BI) tools to analyse and interpret market data
• Strong analytical and creative problem solving skills to address complex challenges
• Demonstrated ability to manage multiple projects simultaneously with strong organizational skills

Responsibilities

• Understand the challenges of our customers and develop suitable solutions with the help of your Amazon and Marketplaces knowledge
• In coordination with our campaign managers, consultants, content editors and data experts, you will find ways to increase our customers' sales on Amazon
• Analyze our customers relevant marketplace data and identify growth opportunities and threats
• You are also responsible for the continuous evaluation of ongoing measures, the definition of operational as well as strategic recommendations for action and their coordination and implementation
• Develop and implement effective pricing strategies and promotional campaigns to maximize sales and profitability
• Take care of our customers marketplace account health
• Keep our international customers up to date, communicate the results of our work and align on further strategies and actions
• Provide guidance and mentorship to junior team members, fostering a collaborative and high-performance team environment

Preferred Qualifications

• Knowledge in advising clients
• Experience in the preparation and execution of pitches
• Bringing in and further developing new topics
• Other languages experience

Benefits

• Company pension scheme
• Flexible working hours, working from home and abroad work
• Lease bike options / JobRad
• Subsidy for Urban Sports Club membership
• Health & Wellbeing - you have free, anonymous and unlimited access to 1-on-1 online coaching and mindfulness consultations with psychologists via chat, phone or video call
• Future Bens - We cooperate with FutureBens and offer you exclusive access to sustainable, healthy products at attractive deals
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities