Senior Outbound Program Manager

Summary

Join Tebra as our Senior Outbound Program Manager and drive our outbound strategy by developing targeted programs that connect with our ideal customer profile. This role is crucial for expanding our market presence, refining prospecting audiences, and setting our sales team up for success using proven outbound practices and AI tools. You will deeply understand our ICP, develop and optimize prospecting lists, partner with Sales and Operations teams, build and monitor outbound programs, craft effective outbound cadences, stay current with best practices, and leverage AI tools. This position requires 5+ years of experience in outbound sales programs within SMB, high-velocity SaaS sales, or a related field, along with exceptional written communication skills and familiarity with AI tools. Tebra offers a wellness and childcare subsidy, a University/Education discount, access to obe Fitness, and the LifeWorks Employee Assistance Program.

Requirements

• 5+ years of experience in outbound sales programs or similar roles within SMB, high-velocity SaaS sales cycle, or a related field
• Proven ability to build and manage prospecting lists and segments effectively
• Strong understanding of outbound sales processes and best practices, including a strong track record of optimizing the full sales funnel related to the outbound funnel
• Exceptional written communication skills with experience creating engaging sales cadences and “writing for conversion” with specific examples/portfolio
• Familiarity with leading AI tools and their application in outbound sales
• Familiarity with A/B testing methodologies and tools
• Demonstrated success partnering with Sales and Operations teams to drive aligned and effective outbound strategies

Responsibilities

• Deeply understand our ICP and continuously refine targeting to reach the right audience for our SaaS solutions
• Develop and optimize prospecting lists and audience segments to support targeted outreach efforts
• Partner closely with Sales and Operations teams, ensuring alignment on targeting strategies and enabling seamless handoffs that drive cohesive, well-coordinated outreach initiatives
• Build and monitor outbound programs, regularly assessing and optimizing program performance to ensure consistent improvement and alignment with sales goals
• Craft effective outbound cadences, leveraging your strong copywriting skills to generate high-quality engagement
• Stay current with outbound best practices to guide end-to-end sales motions, from initial prospecting through closing
• Integrate and leverage AI tools to streamline outreach efforts, enhance targeting precision, and drive meaningful engagement

Benefits

• Wellness and childcare subsidy
• University/Education discount
• Access to obe Fitness
• LifeWorks Employee Assistance Program