Senior Product Marketing Manager

Summary

Join TimelyCare as a Senior Product Marketing Manager to define and execute the product marketing strategy for revenue and enablement teams. Lead go-to-market initiatives, develop messaging and positioning strategies, and drive adoption and engagement for TimelyCare product offerings. This role requires expertise in market insights and product expertise, focusing on college and university stakeholders. Collaborate with product, sales, customer success, and marketing teams to position TimelyCare as a key solution for improving campus community health and wellbeing. This is a remote position. The ideal candidate will have 7+ years of experience in product marketing, with a minimum of 3 years in telehealth, health tech, SaaS, or higher education markets. A Bachelor’s Degree in a related field is required.

Requirements

• 7+ years of experience in product marketing, with minimum 3 years focused on telehealth, health tech, SaaS, or higher education markets
• Bachelor’s Degree in Marketing, Business, Communications or related field
• Strong understanding of the higher education environment, including trends in student health services, wellness, and technology adoption
• Expertise in creating go-to-market strategies to ensure all aspects of our TimelyCare product are aligned to maximize impact and meet customer needs
• Strong writing and communication skills with the ability to craft clear, persuasive messaging for diverse audiences
• Expertise in analyzing data and identifying trends to make informed decisions and refine strategies
• Proficiency with marketing automation tools (e.g., HubSpot, Marketo), CRM platforms (Salesforce), and analytics tools (e.g., Google Analytics, Tableau)
• You are effective at building cross-functional relationships to align strategy, streamline communication, and drive execution across multiple departments
• Ability to thrive in a fast-paced, dynamic environment and collaborate effectively with remote teams

Responsibilities

• Develop clear, engaging, and differentiated product positioning and messaging
• Target messaging to various stakeholders; students, administrators, health services providers etc
• Lead competitive analysis to ensure our platform’s features, benefits, and value propositions are effectively communicated in a competitive landscape
• Own the go-to-market strategy for new product features, product launches, and updates
• Collaborate with revenue, product, care, technology, finance, along with other marketing team members to ensure alignment and successful execution of new product launches and product enhancement releases
• Identify target audiences, define key messages, and develop strategies to drive adoption among students, faculty, and administrators
• Work closely with students, campus health centers, and administrators to gather feedback and understand pain points
• Leverage insights from customer interactions, surveys, and market research to refine product positioning and marketing strategies
• Act as a liaison between product teams and customers to ensure the platform meets the needs of our customers
• Report on key performance indicators (KPIs), including lead generation, conversion rates, customer engagement, and overall product adoption
• Regularly assess market trends, customer feedback, and competitive activity to adapt and adjust strategies
• Provide market feedback and research insights to the Marketing, Product and Revenue teams to guide messaging and marketing strategy

Benefits

• Paid Company Holidays + No work on your birthday!
• Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
• Variable bonus eligibility on a quarterly basis
• Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
• Company-paid group Life Insurance + Company-paid Short Term Disability
• Concierge benefit support services
• 401(k) with employer match
• Free access to TimelyCare virtual medical and mental health support