Senior Sales Enablement Manager, Sales Development

Summary

Join Smartsheet as a Sr. Sales Enablement Manager and play a crucial role in developing the SDR Enablement Program for FY26. You will design and implement a global onboarding program for SDRs, provide hands-on coaching, and analyze performance metrics. This role requires strong coaching/mentorship skills, experience with sales methodologies and tools, and the ability to adapt strategies based on data. You will collaborate with regional teams and develop communication channels for global information sharing. The ideal candidate possesses 8+ years of SaaS Enablement experience and 2-3 years in a business development or sales role. Smartsheet offers a competitive salary and benefits package, including health insurance, retirement benefits, paid time off, and professional development opportunities.

Requirements

• 8+ years of SaaS Enablement experience in a training delivery or coaching role
• 2-3 years in a business development, sales development, or quota-carrying role (top performer a plus)
• Excellent written and oral communication skills, you can command the room and the necessary communication skills required to motivate people
• Experience with sales methodologies and processes (i.e. MEDDICC, Sandler), and common sales tools (i.e. Outreach, ZoomInfo, Tableau)
• Can adjust strategies, structures, and programs with a metrics-driven approach that is linked to the desired learning outcomes
• Has knowledge of adult learning methodologies, principles, and evaluation models
• Project management experience delivering quality product on short timeframes
• Has the ability to simplify complex concepts and make them engaging
• The ability to collaborate with team and manage projects in multiple locations
• Ability to travel up to 10% when needed

Responsibilities

• Develop a Global Onboarding Program: Design and implement a global onboarding program for SDRs, with a strong focus on sales skills and sales tools while ensuring consistency in training across the Americas, EMEA, and APJ regions
• Workshops and Facilitation: Provide hands-on coaching to new and existing SDRs, conducting workshops, roleplays, and interactive sessions which are virtual, in person and on-demand to enhance their skills in prospecting, lead qualification, and effective communication
• Individual and Group Coaching: Tailor coaching sessions to the individual needs of SDRs while also leading group coaching sessions to foster a collaborative learning environment
• Performance Analysis: Continually analyze and assess performance metrics and trends, in addition to manager feedback which influences the overall program strategy. Assess the performance of SDRs through various coaching methods, identifying areas for improvement and implementing targeted coaching strategies
• Continuous Training: Stay informed about industry trends and best practices to continuously improve coaching programs. Implement ongoing training initiatives to keep the SDR team up-to-date on the latest techniques
• Collaboration with Regional Teams: Work closely with regional teams to understand specific challenges and opportunities, adapting coaching programs accordingly
• Global Communication: Develop communication channels to facilitate global information sharing among SDR teams, ensuring a cohesive coaching experience

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)