CommerceHub is hiring a
Senior Sales Engineer, Remote - United States

Summary

The Senior Sales Engineer will generate new business, support the sales discovery process, assess customer needs, prepare presentations, produce analysis, communicate market feedback, and measure efficacy of advertiser strategies. The role requires 5+ years of sales engineering experience, retail experience, knowledge of retail partner ecosystem, retail media and digital marketing strategies & KPIs, and user experience of digital ad management and retail media platforms.

Requirements

• Minimum Qualifications: 5+ years of sales engineering experience, focused on consultative sales of enterprise software and services sales
• Driven, polished, technology-proficient professional
• Hands-on experience supporting teams closing six-figure contracts against seven-figure targets
• Retail experience and online retailer or brand network preferred
• Knowledge of customer technology challenges within the retail and/or e-commerce industries
• Knowledge of retail partner ecosystem including marketplaces
• Knowledge of retail media and digital marketing strategies & KPIs within e-commerce industries
• Experienced user of digital ad management and retail media platforms (e.g. Google, Amazon)

Responsibilities

• Generation of new business with new and existing accounts in collaboration with sales and client management teams
• Support the sales discovery process for technical, functionality and overall value proposition of our solution
• Assessing potential application of company products or services and offering solutions that meet customer needs
• Prepare and present presentations, strategic recommendations and product demonstrations in person and via Zoom
• Produce needs analysis, requirements, architecture diagrams, high level designs, and sales and technical presentations
• Generate ROI analysis, revenue & cost forecasts, and respond to RFI’s and RFP’s
• Communicate market feedback to product management for incorporation to future product developments
• Use technical knowledge of product offerings to support and build sales
• Measure efficacy of advertiser strategies via reporting and analysis against core retail media & digital marketing KPIs while performing pre-sales audits to identify potential areas for improved revenue growth and efficiency

Preferred Qualifications

• Bachelor’s degree
• Experience interacting with marketplaces and webstore platforms such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc
• History of working with Enterprise retail clients and/or Brand Manufacturers
• Technical working knowledge of API integrations (REST & SOAP)

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, and Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture and supplies
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year