Senior Sales Optimization Manager

Summary

Join Natera as a Sr. Sales Optimization Manager and lead the optimization of sales operations processes, focusing on Salesforce.com utilization and management. You will develop and execute sales strategies, design performance dashboards, identify process inefficiencies, and implement scalable Salesforce solutions. Collaboration with IT and cross-functional teams is crucial to ensure seamless integrations. You will provide data-driven insights to guide sales strategy and train sales teams on Salesforce best practices. This role requires a strong background in Salesforce administration and strategic operations. Natera offers competitive benefits, including comprehensive medical, dental, vision, life and disability plans, free testing for employees and their families, fertility care benefits, and more.

Requirements

• Bachelor’s degree or equivalent required
• A minimum of 10 years of relevant related experience with 5+ years of work experience required in Sales, Finance, Marketing, Analytics, Sales Operations, and/or Strategy consulting
• Proven track record of implementing Salesforce solutions that drive sales productivity
• Proficiency in Salesforce Lightning, Sales Cloud, and integrations with third-party tools
• Experience modeling complex problems, both conceptually and tactically (spreadsheets, analysis tools, visualization)
• Advanced proficiency in Excel necessary
• Exceptional quantitative and MS Excel skills (SUMIFS, index/match and VLOOKUP, table formulas)
• Strong understanding of CRM tools especially Salesforce.com
• Self-motivation, with the desire and capacity to work both independently and collaboratively
• Excellent leadership and team management abilities
• Endless curiosity and a need to dive deeper for understanding
• Strategic thinker with a strong business acumen

Responsibilities

• Develop and execute sales operations strategies to optimize the sales process and drive growth
• Design and implement dashboards, reports, and KPIs to monitor sales performance and pipeline health
• Identify inefficiencies in current processes and recommend improvements
• Develop and implement scalable Salesforce solutions to meet evolving business needs
• Collaborate with IT and cross-functional teams to ensure Salesforce integrations with other tools and systems
• Ensure data integrity, consistency, and quality within Salesforce
• Provide actionable insights and analytics to guide sales strategy and decision-making
• Perform regular audits and manage Salesforce data hygiene
• Serve as the Salesforce expert and primary point of contact for sales teams
• Train and enable sales teams on Salesforce best practices, workflows, and updates

Preferred Qualifications

• VBA, MySQL and/or database querying experience preferred
• SQL a plus

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program