Senior Sales Optimization Manager

Summary

Join Natera as a Sr. Sales Optimization Manager and lead the optimization of sales operations processes, focusing on Salesforce.com utilization and management. This critical role drives operational efficiency, enables data-driven decisions, and boosts sales team productivity. The ideal candidate has a strong Salesforce administration background and strategic operations experience in a fast-paced environment. You will develop and execute sales operations strategies, design dashboards and reports, identify process inefficiencies, and implement scalable Salesforce solutions. Collaboration with IT and cross-functional teams is essential to ensure seamless integrations. You will also provide data-driven insights and train sales teams on Salesforce best practices.

Requirements

• Bachelor’s degree or equivalent required
• A minimum of 10 years of relevant related experience with 5+ years of work experience required in Sales, Finance, Marketing, Analytics, Sales Operations, and/or Strategy consulting
• Proven track record of implementing Salesforce solutions that drive sales productivity
• Proficiency in Salesforce Lightning, Sales Cloud, and integrations with third-party tools
• Experience modeling complex problems, both conceptually and tactically (spreadsheets, analysis tools, visualization)
• Advanced proficiency in Excel necessary
• Exceptional quantitative and MS Excel skills (SUMIFS, index/match and VLOOKUP, table formulas)
• Strong understanding of CRM tools especially Salesforce.com
• Self-motivation, with the desire and capacity to work both independently and collaboratively
• Excellent leadership and team management abilities
• Endless curiosity and a need to dive deeper for understanding
• Strategic thinker with a strong business acumen

Responsibilities

• Develop and execute sales operations strategies to optimize the sales process and drive growth
• Design and implement dashboards, reports, and KPIs to monitor sales performance and pipeline health
• Identify inefficiencies in current processes and recommend improvements
• Develop and implement scalable Salesforce solutions to meet evolving business needs
• Collaborate with IT and cross-functional teams to ensure Salesforce integrations with other tools and systems
• Ensure data integrity, consistency, and quality within Salesforce
• Provide actionable insights and analytics to guide sales strategy and decision-making
• Perform regular audits and manage Salesforce data hygiene
• Serve as the Salesforce expert and primary point of contact for sales teams
• Train and enable sales teams on Salesforce best practices, workflows, and updates

Preferred Qualifications

• VBA, MySQL and/or database querying experience preferred
• SQL a plus

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program