Twilio is hiring a
Senior Strategic Account Executive, Remote - United States

Summary

Join Twilio as a Senior Strategic Account Executive, Telco Vertical. Lead relationships with enterprise Communications platform customers, drive sales cycles, and partner with other teams. This role is remote and requires 12 years of sales experience, with a minimum of 5 years dedicated to major account or strategic sales.

Requirements

• Possess a total of 12 years of sales experience, with a minimum of 5 years dedicated to major account or strategic sales
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers
• Accountable for relationship management, cross sells, upsells and solutions consulting
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
• Excellent verbal and written communication skills
• Bachelor’s Degree or equivalent years of experience

Responsibilities

• Manage and expand some of our most important Telco customer accounts
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
• Partner closely with other Twilio teams to identify new revenue opportunities within your Telco account portfolio
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce
• Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization

Preferred Qualifications

• Deep experience dealing with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms
• Deep experience selling to telecom companies with a track record of success negotiating agreements
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments
• Software, SaaS, CPaas or PaaS selling experience

Benefits

• Competitive pay
• Generous time-off, ample parental and wellness leave, healthcare, a retirement savings program
• Paid sick time, paid personal time off, paid parental leave