Feeld is hiring a
Senior User Researcher

Summary

Join Feeld as a Senior User Researcher and help shape design practices while representing the voice of our members across the business. Work remotely with a flexible schedule and unlimited paid time off.

Requirements

• Min 5 years experience as a Senior User Researcher
• First-hand experience in designing and delivering foundational and tactical research initiatives
• Strong qualitative skills and ability to deliver best-in-class interviews and usability testing
• Confident and comfortable running quantitative projects (e.g. surveys, quantitive usability testing)
• Exceptional ability to communicate complex research findings clearly and effectively at all levels
• Demonstrated ability to thrive in remote and asynchronous work settings, underscoring a self-motivated and proactive work ethic

Responsibilities

• Work with the User Research Lead to shape design practices and processes while representing the voice of our members across the business
• Work across several product teams to identify and prioritise research initiatives
• Establish and deliver a Continuous Research framework that runs parallel to product sprints
• Oversee survey design and analysis
• Collaborate closely with data teams to identify where research can have the most impact and where we can collaborate on larger mixed methods initiatives
• Transform research findings into clear and actionable insights
• Help establish Research Operations to ensure best-in-class ethical research practices

Preferred Qualifications

• Prior experience in carrying out research related to sensitive and personal topics
• Experience in setting up or delivering research within a Continuous Research framework
• Go wild for Research Operations and have previous experience setting up Opps and process flows

Benefits

• Flexible working hours
• Unlimited paid time off
• A fully remote working situation
• GBP £3k equipment and home office budget
• Learning & development budget
• On demand therapy sessions and mental health support via Spill
• In-person meet ups