Remote Social Media Coordinator

Summary

Prepared Hero is seeking a dedicated and enthusiastic Social Media Community Coordinator to respond to comments, develop community strategies, generate reports, assist the Social Media Manager, monitor social media channels, organize engagement activities, ensure consistent brand voice, and adhere to community guidelines. The ideal candidate has experience in community management, strong communication skills, proficiency in social media management tools, analytical skills, understanding of social media algorithms, trends, and best practices, knowledge of customer service principles and practices, and a bachelor's degree in Marketing, Communications, Public Relations, or a related field. The role offers a base salary range of $48,000-$53,000, comprehensive medical insurance reimbursement package, unlimited/PTO + regional holiday time off, end-of-year bonus, 401k + company match, wellness & workspace budget, and a fully remote position with flexible working schedule.

Requirements

• Proven experience in community management, social media coordination, or a related role
• Experience with major social media platforms (Facebook, Instagram, Twitter, TikTok, etc.)

Responsibilities

• Respond to comments and inquiries
• Craft and implement strategies to foster a vibrant and engaged community
• Monitor and evaluate the effectiveness of community strategies and make adjustments as needed
• Create detailed reports based on community interactions and comments to be shared with cross functional teams
• Assist the social media manager with various tasks and projects
• Collaborate on larger social media campaigns and initiatives
• Keep an eye on social media channels for emerging trends and issues
• Ensure that the community guidelines and policies are adhered to
• Work with the Social Media Manager to organize and manage online events, polls, and contests to boost community engagement
• Promote a positive and inclusive community environment
• Ensure consistent brand voice and community engagement across multiple social media platforms
• Coordinate with other team members to align community activities with broader marketing efforts

Preferred Qualifications

Passion for the brand and an understanding of its mission and values

Benefits

• Base salary range of $48,000-$53,000 with flexibility depending on background and experience
• Comprehensive medical insurance reimbursement package for medical, dental, and vision
• Unlimited/PTO + Regional Holiday time off
• End-of-year bonus
• 401k + company match
• Wellness & workspace budget
• Fully remote position with flexible working schedule