Social Media Manager

Summary

Join Autism Speaks as a Social Media Manager and develop engaging content to expand our reach and connect with our global audience. You will manage multiple social media platforms, creating and posting content, engaging with followers, and collaborating with internal teams. This remote position, ideally based in Texas, requires 5-7+ years of experience in community management and social media. You will analyze campaign performance, identify trends, and provide insights for future strategies. The role involves working closely with various departments to coordinate messaging and content. Autism Speaks offers a competitive compensation and benefits package, including flexible work hours, training, tuition reimbursement, and summer bonus Fridays.

Requirements

• Bachelor’s degree in digital marketing, Communications or relevant field
• 5 - 7 + years of experience in engaging online communities and knowledge of best practices
• Proven work experience as a community manager or similar role
• Experience with Photoshop, Lightroom, Canva and Video editing
• Ability to work in a fast-paced environment and able to multi-task and prioritize
• Excellent oral and written communication skills
• Strong ability to listen to varying points of view
• Hands-on experience with social media management
• Responsible, detail oriented, critical thinker and problem solver
• Exceptional team player
• Results Driven
• Building Collaborative Relationships
• Customer Orientation
• Professional Behavior
• Flexibility
• You are responsible for protecting the confidentiality, integrity and availability of all Autism Speaks data and information to which you have access

Responsibilities

• Manage our portfolio of high-traffic global social media channels owned and operated by Autism Speaks and its field offices (Twitter, Instagram, Facebook, TikTok, LinkedIn, YouTube etc.)
• Plan, design, create and posts for Autism Speaks national social media
• Implement social media engagement strategy across all platforms
• Curate content (videos, images, articles), write engaging copy (headlines and captions), and use smart SEO tactics to grow digital audiences and keep them engaged with Autism Speaks
• Collaborate daily with internal departments and global regions to optimize digital and social content
• Discover engaging and unique user-generated story content from individuals across the spectrum and throughout the lifespan
• Build and maintain a centralized database of community stories for strategic use in campaigns
• Deliver new and innovative ways to support the organization’s mission objectives on various social media platforms
• Assist Director and executive leadership in establishing, refining, and executing social media profiles and communications protocols in select channels
• Monitor social media comments and direct messages daily; respond thoughtfully and professionally to foster community engagement and support
• Explore and recommend additional social media networks for consideration and identify new trends in the marketplace
• Provide support for local staff’s social media efforts by coordinating best practices and provide regular support in their implementation
• Identify key performance indicators (KPIs), create metric reports, analyze campaigns and provide insights and feedback for future campaigns
• Work closely with internal departments (examples: mission-related, science, advocacy and fundraising) on coordination of messaging and content for social media posts
• Utilize digital and social media consumption metrics to identify trends and strategize accordingly to maximize engagement and overall traffic

Preferred Qualifications

Experience with the Autistic Community important

Benefits

• Competitive compensation, benefit and vacation package
• Flex work hours
• Weekly training sessions
• Tuition reimbursement
• Summer bonus Fridays
• A creative, innovative, collaborative, inclusive, kind and fun work environment