BioIntelliSense is hiring a
Solution Engineer

Summary

The job is for a Solution Engineer at BioIntelliSense, a company specializing in remote patient monitoring. The role involves collaborating with cross-functional teams to diagnose and resolve software issues, developing and implementing software patches, conducting testing and debugging, and rotating through on-call duties.

Requirements

• Bachelor’s degree in Computer Science, Engineering or Scientific discipline
• Strong technical skills and passion for building products
• Strong written and oral communication skills
• Self-directed and independent with the ability to perform with minimal direct supervision
• Experience with Python or similar languages
• Experience with GIT

Responsibilities

• Collaborate with cross-functional teams to diagnose and resolve complex software issues encountered by end-users
• Investigate and analyze customer-reported problems to determine root causes and propose effective solutions
• Develop and implement software patches, bug fixes, and maintenance updates to address identified issues and improve product stability
• Conduct thorough testing and debugging of software systems to ensure quality and reliability
• Rotate through the on-call duties, monitoring the system status, handling tickets escalated from non-engineering teams, and responding to incidents

Preferred Qualifications

• Master’s degree in Computer Science, Engineering or Scientific discipline
• Experience with: Full-stack web development, Mobile app development, Bluetooth (BLE) devices, AWS, Google Cloud Platform
• Practice test-driven development, pair programming, and continuous integration

Benefits

Medical/Dental/Vision/Life, disability (STD & LTD), 401(k) auto contribution program, 11 paid holidays per year, generous paid time off and a weekly lunch perk