Glean is hiring a
Solutions Engineer

Summary

The job is for a Solution Engineer in the APAC region at Glean, a tech company that provides a platform to help users find information across various applications. The role involves working with customers and partners, performing demonstrations of the platform, educating them on its architecture, scoping and executing pilot projects, and presenting at company events.

Requirements

• You will have a bachelor's degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience)
• At least 2 years experience in enterprise software pre-sales and have used value-based discovery frameworks
• You possess excellent analytical and problem-solving skills with the ability to handle complex technical challenges
• You are able to explain complex technical concepts in layman’s terms to help educate and train our customers, prospects, and partners
• You are comfortable presenting, both virtually and in-person

Responsibilities

• Performing interactive demonstrations of the Glean platform to prospective customers
• Educating the technical teams of our prospective customers on the architecture of the Glean platform
• Scoping and executing sponsored pilot and Proof of Value (PoV) exercises to ensure the technical requirements and business objectives that the Glean solution provides are validated
• Educating and training our customers and partners on our product to ensure that they are set up for success

Preferred Qualifications

• Knowledge of one or more programming languages (e.g. Python, Java, Go)
• Examples of something you have developed, created, or written about
• Knowledge of how a search engine like Google works (the core concepts of crawling, indexing, etc)
• Knowledge of Retrieval Augmented Generation (RAG) as it pertains to LLMs and Generative AI
• Being able to speak in additional languages (Japanese, Spanish, Mandarin etc)

Benefits

• Presenting at company sponsored events such as Google Cloud Next and AWS re:invent
• Liaising with Glean product managers and engineers to investigate issues, raise feature requests, and understand our future roadmap