OneRail is hiring a
Solutions Engineer

Summary

The job is for a Solutions Engineer at OneRail, a fast-growing company in Orlando, Florida. The role involves transforming final mile logistics and supply chain operations, working alongside the team to discover how a potential customer can leverage OneRail's platform, and implementing efficiencies for customers.

Requirements

• 3+ years combined experience in pre-sales, a technical role, implementation, or consultative roles focused on SaaS technologies or equivalent
• 2+ years experience in e-commerce, order management, inventory management and supply chain business flow and best practices

Responsibilities

• Tell a compelling story to prospective customers
• Work with new and existing customers to understand their needs and challenges
• Take a consultative approach to suggest best practices and solutions to problems
• Have an ROI mindset
• Collaborate closely with team members from sales to drive new opportunities and expand existing business
• Work with sales and customers to understand customer use cases, data complexities, integrations approach, and operational processes
• Communicate benefits of complex technical solutions and products via industry and business terms to prospects and customers
• Apply and articulate knowledge of OneRail platform including technical pre-sales, implementation of application integration, best practices, and APIs
• Review customer data and complete an informative analysis of findings. Present findings to executive stakeholders and ensure they understand the findings
• Deliver recommendations to product and engineering team members based on customer and prospective customer feedback
• Execute product demonstrations of the platforms, which cover specific use cases and functionality customer would utilize
• Execute a Value Engineering Assessment to help connect the dots between customer pain points to a solution from OneRail – which will summarize return on investment and obtainable value for prospective customers
• Produce Statements of Work and solutions/integration designs reflecting the project requirements and how a prospective customer will implement OneRail and all its platforms
• Facilitate responses to RFP’s, RFI’s, and Information Security questionnaires
• Gather learnings and insights from customer data, through the pre-sales process
• Work directly with existing and new customers to understand their current processes and analyze data, in order to recommend efficiencies
• Implement the recommended solution in a timely manner
• Manage multiple projects at a time, in various stages
• Report daily on project status, outstanding risks, and upcoming tasks
• Other duties as assigned – it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervisor
• Occasional travel will be required due to customer and company needs – including but limited to customer time studies on site, trade shows, meetings at OneRail HQ

Preferred Qualifications

• Ability to proactively identify and communicate risks and opportunities to executive stakeholders
• Excellent verbal and written communication skills
• Highly organized with a strong sense of urgency to meet deadlines
• Strong problem-solving skills with accuracy and attention to detail
• Deep knowledge of how to design and create slides using Microsoft PowerPoint
• Experience reading and comprehending API documentation
• Deep understanding of software integrations and how to map integrations between applications
• Understanding of Excel and writing complex formulas in Excel
• Strong mathematical skills to help collect, measure, organize and analyze data
• Experience creating and making API calls, SQL, discuss JSON, SAML, PowerBI a PLUS
• Past experience with e-commerce, inventory, order management, logistics or supply chain a PLUS

Benefits

• Competitive base compensation
• Health and wellness Insurance with generous company contribution (medical, dental, vision)
• Company-paid life insurance, short-term and long-term disability
• 4% 401K match with immediate vesting of Company match
• Continuing Education Opportunities
• Flexible/Open (Uncapped) Paid Time Off (PTO) Policy
• Generous Company-paid Holidays