Primer is hiring a
Solutions Engineer

Summary

The job is for a Solution Engineer at Primer, a fast-growing payments infrastructure company. The role involves working with merchants, providing technical expertise, and collaborating with the Product team to identify pain points and enhance features. Remote work is offered, and benefits include competitive share options, uncapped holiday, co-working space access, workations & company retreat, best equipment for the role, home office setup allowance, generous learning budget, medical insurance, and additional perks.

Requirements

• Previous experience in a merchant facing role with a complex API product, ideally in payments
• Confidence and ease in leading discovery sessions, joining presentations at C-level, and working with technical counterparts at some of the largest merchants
• Deep interest or knowledge about tech. Being able to understand, explain, and design complex technical specifications is key
• Creativity and improvisational skills. Rarely are two merchants alike, and you don’t always have days to prepare for them
• Great communication & presentations skills - you can make the complicated sound simple and interact with stakeholders, technical and non-technical, alike
• A collaborative approach - to efficiently work with clients, partners, and internally, with Product, Engineering, and Sales
• Drive and motivation; we’re growing fast and we want you to grow with us!
• Experience working in a fast-paced and scaling environment

Responsibilities

• Working closely with our growing sales team to identify merchant pain points; and consulting with those merchants on the value of Primer to address those pain points
• Providing technical expertise to the sales team to partner with them in business development
• Translating business requirements into technical solutions, and translating complex technical concepts into simple language
• Driving forward client engagements via discovery sessions, solution design workshops, product demos, developer Q&As, and more
• Collaborating with our Product team, using your market learning to identify feature enhancements, as well as new features entirely, that we can bring to market to best serve our merchants

Benefits

• We are fully remote
• Competitive share options
• Uncapped holiday, with 25 days minimum to be taken
• Co-working space access
• Workations & company retreat
• The best equipment for your role
• ��500 towards your home office setup
• Generous learning budget
• Medical insurance
• A broad set of additional perks and benefits (depending on location)