Zowie is hiring a
Solutions Engineer

Summary

The job is for a Solutions Engineer at Zowie, a fast-growing company specializing in AI customer care solutions. The role involves bridging business and technology needs, becoming a product expert, participating in advanced product configuration, working with customers' technical teams, and implementing dedicated integrations.

Requirements

• Ability to code in JS or Python (e.g. to integrate with an API) and understanding of web technologies (HTML, CSS, etc)
• Experience working directly with high-level customer stakeholders
• Great communication skills to understand customer needs deeply and explain complex technical issues in simple terms
• High proficiency in English (both spoken and written)
• A customer-first attitude
• Great problem-solving skills
• Self-starter, results-driven approach

Preferred Qualifications

• Experience working with APIs (REST, GraphQL, SOAP web services, etc.)
• Supporting chatbots
• Working in a similar position