Solutions Manager

Summary

Join IOHK's Midnight Tribe as their Solutions Manager and play a pivotal role in delivering technical solutions to customers and partners. You will engage with clients and partners, acting as a trusted advisor on technical matters. This position requires managing complex technical initiatives, coordinating releases, and aligning solutions with business goals. Success in this role demands strong problem-solving skills, excellent communication, and experience in blockchain technology. You will also be responsible for creating and maintaining documentation and tracking progress using various tools. IOHK offers remote work, laptop reimbursement, a new starter package, learning and development opportunities, and competitive PTO.

Requirements

• Proven experience as a Solutions Manager or Technical Projects leader with a successful track record in managing delivery of complex technical initiatives
• Experience in coordinating technical solutions delivered by or with third parties/vendors
• Experience in public/private blockchain and/or distributed ledger technologies (DLTs) protocols and solutions
• A bachelor’s degree in computer science, information technology, engineering, or a related field
• Strong problem-solving skills, addressing challenges proactively and finding effective solutions to customer and partner needs
• Excellent verbal and written communication skills, with the ability to convey technical concepts to technical and non-technical stakeholders
• Understanding of technology, technical solutions, and the ability to collaborate effectively with cross-functional teams
• Detail-oriented with the ability to create and maintain comprehensive delivery documentation and market-facing demos
• Proficiency in utilizing appropriate systems, tools, and techniques for measuring performance (such as JIRA, Github, Hubspot, Agile, Scrum, etc)
• Adaptable and able to thrive in a dynamic, fast-paced environment

Responsibilities

• Plan, execute, and ensure the successful delivery of technical solutions to customers and partners
• Engage with customers (such as Dapp developers and enterprises) and partners (such as wallets, and system integrators) to support the delivery of technical solutions built on or interacting with Midnight’s architecture, acting as their “trusted advisor" on all technical matters
• Create fit-for-purpose technology solutions that address the combined challenges of meeting business needs, being deliverable within reasonable time and budgetary constraints, and complying with strategic guidance
• Assist the ecosystem and partnership staff in developing account and partner strategies to grow the business, including discovery, creating technical proposals/responses, executing demonstrations, and technical sales activities
• Own the technical solutions execution (including technical requirements, timelines, milestones, and resource allocation), coordinating major technical releases and third-party integrations
• Engage with Developer Relations experts, Product Owners, and the broader product & engineering team to align technical solutions objectives with overall business goals
• Track progress using appropriate systems, tools, and techniques while implementing effective risk management strategies, identifying, assessing, and mitigating potential risks
• Create and maintain comprehensive solutions and/or project documentation

Preferred Qualifications

• Experience with public blockchain architectures and/or DLTs
• Experience with TypeScript, JavaScript, node.js and Rust, other programming languages
• Ability to develop and maintain scripts
• Proficiency with Linux including Linux system administration and troubleshooting
• Familiarity with Virtualization using Docker
• Experience working with Git, SDLC, and various CI/CD tools (e.g., GitHub Actions)
• Understanding of blockchain technology, including consensus algorithms and smart contracts)

Benefits

• Remote work
• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO