Nextech Systems is hiring a
Sr. Manager, Sales Operations, Remote - United States

Summary

The job is for a Salesforce.com Administrator in the Revenue Operations team at Nextech, a specialty healthcare technology solutions company. The role involves managing the Salesforce.com environment, supporting revenue leadership, and maintaining data accuracy. The position requires 8 years of experience in sales operations roles, preferably in a high technology-based SaaS environment, with a minimum of 3 years of leadership experience.

Requirements

• Undergraduate degree in Business, Computer Science, or related field
• A minimum of 8 years of experience in sales operations roles, preferably in high technology-based SaaS environment
• A minimum of 3 years of leadership experience in a sales operations management role
• Excel skills are a must, SQL experience a plus
• Comprehensive understanding of sales processes and methodologies in a scaled sales organization
• Expert in Salesforce with excellent analytical, reporting, data manipulation, dashboard creation and business intelligence skills
• Proven track record of effectively interfacing with cross-functional departments and sales management teams
• Strong leadership and management skills
• Superior presentation and communication skills
• Ability to gather requirements from multiple stakeholders and translate them into well-defined requirements

Responsibilities

• Support revenue leadership through capacity planning, productivity review, market segmentation, territory carving, quota/incentive design, and headcount allocation
• Build and drive process, change management, and operational efficiencies within revenue teams
• Maintain SFDC data accuracy for territory and account assignments, goals, account hierarchy, and age of pipeline, tasks, and projects
• Manage Salesforce.com including support requests and escalated administrative needs of users
• Partner with all relevant business functions to develop efficient workflow processes and standards
• Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the system
• Keep up to date with Salesforce releases, features and best practices. Make recommendations to management regarding implementation as appropriate
• Perform complex data loads and own Sandbox and release management processes
• Participate in change management process. Drive communication efforts across relevant stakeholders
• Evaluate complex business and technical requirements, communicating inherent security risks and solutions to technical and non-technical business owners
• Develop and maintain end-user training documentation and deliver training as required
• Support, analyze, and resolve critical production application issues as required

Preferred Qualifications

• Salesforce.com Certification and SFDC Administrator Experience
• Experience with MEDDIC
• Experience in both SalesCloud and ServiceCloud
• Experience managing a global team of direct reports across revenue operation roles
• Experience with integrated HubSpot, CPQ, and/or NetSuite into Salesfoce.com

Benefits

• Competitive pay
• Generous bonus structure
• Great healthcare
• Comprehensive wellness program