Bloomreach is hiring a
Strategic Account Manager

Summary

The job is for a Strategic Account Manager (AM) at Bloomreach, a leading digital commerce company. The role involves managing key accounts, identifying upsell and cross-sell opportunities, and ensuring contract renewals. The ideal candidate has 3-5+ years of quota carrying experience in online media or software/SaaS sales, strong technology skills, and excellent communication skills.

Requirements

• 3-5+ years of quota carrying experience in online media, selling software or software-as-a-service (SaaS)
• Good knowledge of online marketing/internet marketing
• Strong technology skills
• Able to successfully negotiate and close deals at C-level
• Ability to work and sell in a highly collaborative teamed environment
• Proven track record meeting and exceeding revenue quota in an account retention and upsell role
• Detail oriented, relationship-building skills, and a focus on a high level of customer service
• Excellent written and verbal communication skills, including high calibre presentation skills

Responsibilities

• Own the relationship with key accounts
• Ensure renegotiation of contracts at point of renewal
• Identify upsell and cross sell opportunities

Benefits

• A great deal of freedom and trust
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in
• Flexible working hours to accommodate your working style
• We work remote-first with several Bloomreach Hubs available across three continents
• We organize company events to experience the global spirit of the company and get excited about what's ahead
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges
• Subscription to Calm - sleep and meditation app
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones
• We facilitate sports, yoga, and meditation opportunities for each other
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location
• Everyone gets to participate in the company's success through the company performance bonus
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts
• We reward & celebrate work anniversaries -- Bloomversaries!