Remote Technical Sales Engineer

Summary

Join Audinate as a Technical Sales Engineer to serve as an SME for the Dante AV and software solutions in the USA and wider Americas region.

Requirements

• 5+ years of relevant industry experience in a technical presales capacity (solution engineer, sales engineer, technical sales) working on complex software solutions
• Deep knowledge in networked AV technologies, protocols, and standards
• Design and/or deployment experience of large Dante installations (Dante Domain Manager experience desirable)
• Solid understanding of Ethernet & IP networking (DHCP, DNS, Subnets / VLANs, Multicast, QoS, etc.) and its use in the A/V industry
• A well-adept communicator and presenter with excellent writing skills and an affinity for organization, constant follow-up, and diligence
• Experience in putting together demos and PoCs
• Bachelor's degree in Engineering, Computer Science, IT, AV, or other relevant qualifications
• Fluency in English

Responsibilities

• Work alongside our Solutions and OEM Sales teams on strategy & discovery sessions, to understand customer requirements, and propose targeted technical solutions
• Develop customised presentations, demonstrations, and proofs of concept for Audinate’s solutions, including Dante Domain Manager, Dante Director, Dante Connect, chips/modules and embedded software solutions
• Manage customer trials & evaluations, ensuring they are engaging with the products, with the goal of achieving customer success
• Influence the Dante platform strategy by providing feedback to Sales, Marketing, and Engineering on current and future product requirements and sales blockers encountered
• Capture and report on all technical presale activity via Salesforce and any other necessary tools
• Showcase the Dante platform & software solutions at events, trade shows and seminars
• Provide handover information for our Customer Support team to ensure successful post-sale support

Preferred Qualifications

• High-speed video interfaces (HDMI, SDI, CSI) & video codec technologies (H.26x, JPEG2000, etc)
• Set up, configuration & deployment of server-based products running on Linux distributions
• Deployment in AWS and/or other cloud platform (e.g., Azure, GCP). Certifications are a plus
• Use of hardware virtualisation products such as ESXi and Hyper-V
• Knowledge of embedded Linux and use of various System-on-Chips (SoCs)
• Fluency in Spanish

Benefits

• Competitive salary, commission and equity incentive plan
• Flexible working
• Volunteering leave