Training & Content Development Associate

Summary

Join Blank Street as their Training & Content Development Associate and contribute to developing engaging training experiences, building informative content, and fostering cross-functional relationships.

Requirements

• Experience building and developing engaging online learning courses and materials
• A keen eye for detail as you create field facing communications
• Customer & employee experience obsessed
• An interest in learning more about coffee and the beverage industry
• Strong multitasker with proven ability to balance multiple priorities
• Excellent communicator, written and verbal
• Proven ability to work cross functionally with multiple departments

Responsibilities

• Create and maintain an engaging training experience that is the source of truth regarding Blank Street standards on our world-class LMS
• Build training materials, tools, and programs for all product and operational rollouts as well as market specific materials for the US
• Support Field Teams by leading efforts to improve Training Materials and programs to better serve them. (making material visually appealing, accurate, engaging, fun, easier to digest)
• Develop and foster cross functional relationships and build effective communication tools between HQ and the Field to create harmony and connection
• Support the development and implementation of continuing education classes for the field teams
• Support the field by helping to develop and lead culture building barista challenges and events

Benefits

• $70,000-$80,000 annual base salary
• Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans
• Paid sick time
• Paid time off + company holidays
• Paid parental leave benefits
• Equity
• Learning and development opportunities. We’re growing and we’d like for you to be a part of the journey
• A whole lot of Blank Street swag & coffee