Travel Resource Coordinator

Summary

Join Tidal Basin Group, a leader in emergency and disaster management, as their Travel Resource Coordinator! This role requires experience in travel operations and logistics, supporting onsite operations, and building relationships with lodging providers. You will coordinate travel arrangements, ensure policy compliance, generate reports, and assist leadership and employees. Onsite deployment to support project activities is also required. The ideal candidate is adaptable, skilled, and proficient in using GDS and booking platforms. This position offers the opportunity to contribute to a dynamic team and make a significant impact on the organization's travel operations.

Requirements

• Bachelor’s degree in business, business administration, finance, or a related field, or 3 years of relevant travel experience in lieu of a degree
• Minimum of 2 years of travel operations and coordination experience
• Experience using GDS and booking platforms

Responsibilities

• Secure and coordinate travel arrangements using GDS or a booking platform
• Respond promptly and professionally to travel requests for a variety of travel needs including – corporate events, project specific travel, trainings, meetings, business development, and conferences
• Ensure all travel policies are followed and provide recommended updates as needed
• Generate travel reports and participate in technology improvements to meet growing travel demands
• Provide travel assistance and support to leadership and all employees
• Deploy to client operation locations to secure travel provider relationships, make travel arrangements and support project operational activities, as directed
• Work collaboratively with the Expense team to capture and tract travel expenses
• Secure and manage longer term lodging as directed
• Maintain travel schedules
• Support coordination of deployment and demobilization activities
• Support the travel team in completing time-sensitive projects including training events and corporate meetings
• Travel as needed to meet operational needs
• Complete all required trainings
• Perform other duties as assigned to meet operational needs

Preferred Qualifications

• Ability to work flexible hours as needed to meet surge efforts
• Ability to work in a fast-pasted environment
• Proficient in Microsoft Office products
• Aptitude for quickly mastering new software and adapting to new processes
• Ability to maintain a professional demeanor in stressful environments
• Ability to travel onsite and support project initiatives
• Ability to work independently, as well as in a team environment fostering collaboration
• Customer service focused delivering responsive, accurate engagements
• Excellent communication and interpersonal skills to communicate effectively with all levels of the organization
• Skilled in using GDS and other booking platforms