Ux Researcher

Summary

Join our Enterprise Product organization as a UX Researcher! Partner with product owners and stakeholders to define and capture actionable UX requirements for product designers. You will conduct UX research, create documentation (user flows, site maps, etc.), and present findings. The ideal candidate has experience with enterprise applications and a proven ability to work through ambiguity. This fully remote position offers competitive salary and benefits, including medical, dental, vision, 401k, paid leave, and tuition reimbursement.

Requirements

• Bachelor’s degree in UX Research or equivalent field
• 5+ years+ professional UX research experience with a proven track record of generating actionable insights that resulted in measurable product improvements
• Ability to build relationships with a wide range of stakeholders, driving alignment around business needs and design strategies
• Excellent communication skills (written, verbal, listening, interpersonal) and can present effectively to executive audiences
• Working knowledge of FigJam; basic knowledge of Figma
• A portfolio of case studies, including research projects and writing samples (please include link in application)

Responsibilities

• Lead and facilitate discovery with stakeholders to define actionable UX requirements for product designers
• Produce clear, concise documentation, including: UX requirements, user flows, site maps, personas, slides, etc. to inform interaction design process
• Conduct competitive and comparative UX research across a wide range of topics; eloquently present insights, tying directly to actionable steps to influence experience design strategy
• Conduct UX and Accessibility audits and present findings to ensure user-friendliness and adoption
• Actively participate in design critiques, giving and receiving feedback and providing quality control across all supported products

Preferred Qualifications

• 3+ years+ professional experience with internal enterprise applications
• Experience with a broad range of research methodologies, both qualitative and quantitative, across the various stages of product development (pre and post product launch)
• Familiarity with design systems, especially Material Design
• Basic knowledge of Accessibility

Benefits

• Medical, dental and vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• A variety of other discounts and perks
• Remote work